08/21/2010Provided by Citysearch -
Took my little Yorkie there 3 years ago for his first nail clipping, the woman cut 4 nails too short, they were bleeding and he screamed his head off. Why would I go again...? Well, major lapse in judgment. Friend recommended them recently for grooming and driving by today, 8-21-2010 I really thought this would not happen again.
The same woman was there and I asked her to be careful so she would not cut too short as I got him finally to a point where nail clipping is no longer a struggle. The first front paw was ok, she was doing it so quick I was wondering how she knows without checking how far she can cut. Unfortunately while doing his second paw she literally cut half of the third nail off, blood spurted out, he cried, she went quickly for the powder to stop the bleeding. Needless to say I did not let her finish and stormed out of there saying ""never again"". She did not even say that she is sorry... I will never go back again. Cutting too close to the quick can happen to anybody, it happened to me too when I used to trim my lab's nails. But whacking off half of a little dog's nail is just plain careless.
I really believe the reason they are still in business is that the pets can't talk and if you are not there you never know what goes on.