03/12/2012Provided by Citysearch -
My husband and I lived on the Eastside for years and were never satisfied with the vets we saw over there. One in Bellevue, whose name will not be mentioned was so condescending.
When we moved to Seattle we asked various neighbors who they would recommend. We asked for both first and second choices. Even the one person who worked for another vet gave IVCC as their choice. We tried a different vet here first who we were told had lower prices because they had a bigger client base. Their staff was absolutely insufferable, snooty and gossipy about us right in front of us in the waiting room. If they're like that with people, how even worse would they be with animals? Obviously, we have not be back to them since!
We lost our first cat to a degenerative spinal condition. Because the initial event took place on a Sunday we went to emergency vet. They were very hardened, not just with us but with another couple who were ahead of us. I was so relieved when we got back to IVCC. They treated us with compassion, doping our first fur person with meds so she would not be in pain. It was an extremely difficult decision to let her go.
I must admit that in the beginning IVCC did have receptionist problems; they just kept leaving or being inadequate to the level of competence required. I am happy to say that asap they remedied the situation.
As to cost, we have been offered payment plans when the procedure looked to be exceeding our means.
We have been with Drs. Coffin and Mohamed, Veronica and Jason for 16 years now and through the kitten-hood to senior status with our current brood of three. They each have their own problems and personalities. The doctors treat them, and us, as individuals, meeting all our concerns and their needs with the utmost care and consideration. The time, personal attention, follow-up combined with everyone's education and experience makes IVCC the place to go on Queen Anne/Magnolia. They have our vote and we will stay with them!