the service stinks here and so does the food....the Yakisoba portion was small and didn't taste good, and so was the mongolian beef and their special....all portions were small for their price and lacked good flavor...i don't see how they stay in business with such bad food and service....
Slowest seating & service on earth, horribly understaffed
My husband and I called ahead to see if they were busy, and we were told they weren't busy, so we went straight there! We were excited to see 8 tables open when we arrived, even though there were three parties ahead of us. After 25 minutes the entire line was still being ignored, including a family with two babies, though they took the time to answer each phone call and take phone orders. I finally called from line to ask if they would be kind enough to seat us, especially the poor parents in front of us, their arms falling off from holding their kids. Once we were seated, it took another 30 minutes to just get water! Almost an hour for a drink! Our tempura arrived (if you can call one giant piece of broccoli and a half an oinon two small pieces of yam that are totally over-oily with no tempura breadding TEMPURA) and dipping sauce tasted like water. The sushi (which came 2 hours into this expereince) had bits of skin still on it. They missed two of our rolls, yet charged us for them, and offered nothing as an apology. Also, the phone continued to ring, ring, ring, and RING during the whole dinner...I wanted to shoot myself. The manager should be FIRED for horribly understaffing this restaurant. I felt very bad for the staff who worked there...no customer in the place was happy! That said, they needed to UNPLUG the phone and try to take care of the people who were trapped in this horrible experience. JUST AVOID THIS PLACE ALTOGETHER!!!!
I walked to Chinoise expecting to place a quick to-go order. I ended up sitting in their waiting area for over half an hour, and when I inquired where my order was I found out the sushi chef hadn't even started it. With little apology from the staff and no food, I left a very disappointed customer.
Great Atmosphere, Superb Service, Terriffic Sushi - main course fell short
Happily returning to this pleasurable reastaurant from positive first date experience, we looked forward to the same memories. The atmosphere is wonderfully non-pretentious and tasteful. Menu selection is outstanding for sushi, vegetarians and meat-loving diners. Our sushi appetizer was very good and fresh. My date had Honey Walnut Prawns and I went for Lo-Mein Noodles with Broccoli & Chicken. The prawns were excellent (be prepared for extra sweet flavor) and my lo-mein left me wondering if I had chicken and broccoli included in my dinner as the meat was scarce and the broccoli consisted of two small flowers. Overall the restaurant is a great casual place to have a date or be social at.
We have thoroughly enjoyed the Pan-Asian variety on the Chinoise menu as well as the quality of each dish that we have ordered. We highly recommend this restaurant for the experience, nice dining atmosphere and great food.
Wow! I have never had such bad customer service. I placed an order for take out and was told it would take over 40 minutes. Fine. So I went in 40 minutes, stood there for 30 minutes while I was told over and over again it was on the way...Never came. There were only 4 tables occupied in the entire joint! There is a reason why all the other sushi places on 45th are always packed while Chinoise is always empty...The other Chinoise's seem to get it right, not sure why the Wallingford one always struggles. They should save everyone and close down.
While I recently moved from Wallingford, while I lived there this was one of my favorite resturants for pan-Asian food. The service was always friendly, though slow at times. The atmosphere was great, and the food was a great value.
I've eaten here at least a dozen times over the last year plus twice with large parties and love the variety on the menu. The sushi is made with care and the portions are good. I'm admittedly not a sushi ""expert"" but I find the food consisent and a good value. The atmosphere is fine - yes can be a little echoey at times. The service not overly friendly but efficient enough to be timely. If you want fine dining or super high-end sushi you could go elsewhere (and pay more). If you want a variety of good asian, try this place. I'll be back.
being of Japanese heritage, I must explain that this is not Japanese food. I took my Japanese mother to this restaurant and had an awful experience. As another reader mentioned, the service was bad, it was noisy, the tea was horrible (it was supposed to be green tea, but it was brown - I asked the waiter about it and he said, yes, it's green tea, but they were out of the tea they normally used...they were waiting to get the good stuff in...meanwhile, I just could not understand why they didn't walk next door to Uwajimaya and get some of the good stuff), the tempura overfried, the udon tasteless and it just wasn't very clean or comfortable. Too bad, I was hoping for more.