I went in today for an eye exam so I could order some new glasses using an online deal. I was slightly early and the really friendly front desk ladies were able to get me through the paperwork and I was seen promptly at the scheduled time by Dr. Dan. He was courteous, professional and meticulous. I felt very comfortable and appreciated as a customer. It was well worth the drive from West Seattle-the couple of shops I called in my neighborhood were booked a month out and Rainier Valley was able to schedule me SAME WEEK! When I mentioned ordering glasses online I was not made to feel guilty or pressured into purchasing them in the office. Dr. Dan checked and double checked my prescription and was particularly careful to examine me for eye problems that run in my family. Highly recommended, well worth the trip! I will be a repeat customer as long as they're in business!
I've been going to Dr. Gay for over 15 years, and I can say that if you want a cr*p prescription, the Lenscrapters/mall experience, or the bum's rush out the door, go somewhere else--it'll free up appointments for us returning loyal clients. On request she took my base prescription and modified it for both far-away driving glasses and for close-up computer-screen glasses. She fills contact-lens orders too. NB I've had awful experiences from other optometrists who had far glitzier offices, computerized records, bla, bla, bla: but--prescriptions filled wrongly or with indefinite waits, condescending jerks hustling me for extras and addons, higher fees due to excessive staffing. If some of the crank reviewers one-starring Dr. Gay actually got out a little they might conclude that their criticisms were off-base when it comes to end results.
Seriously - go here!! #1 - the Dr is amazing and great manner with patients. #2 - their inventory is super awesome! Gorgeous frames and the office is a little secret gem. #3 never have to wait more than a few minutes. staff is so friendly and they really are professional and patient with people. #4 - did I mention how lovely the frame selection is?? Seriously, Juicy, CK, Diva, Oakley...I love this place.