I am not sure why there is so much negative stuff about this company??? Property management seems like a very difficult job and in my opinion they do it exceptionally. I think some people may be being a little sensitive about some things. They manage my building and myself and all of my tenants have always been very happy with their service. They are family operated so you get a different feel from them than a large company. Their location is ideal and you can walk in anytime and talk to someone. When I call I rarely get a voicemail and they are super prompt when responding to emails as well. In property management I know you deal with so many different people and you definitely can't please everyone. I think that is where the negative comments come from. I just wanted to put in my two cents since I am a loyal happy customer and have been for years.
Jennifer Miller is the best property manager that I have ever had. She inherited a disaster. The house had been trashed by the previous property manager and the tenants. She got the place all fixed up, worked with the insurance people such that some of the repairs got reimbursed. She had to work a lot with the contractor and the insurance people for many hours on her own. She found a renter who was a good fit and wanted to do some repairs as well as pay rent. Things have improved steadily since Jennifer took over. I am glad to have Jennifer as my property manager.
I have been renting from Ballard Property Management for several years and have been so pleased with the level of service I have received. The staff has always been so attentive and quick to solve any maintenance concerns that I have. I know they manage many apartments around Ballard, but I always feel as if I am their only tenant when speaking to them. I would recommend this family business to anyone looking to rent a fabulous apartment with a excellent level of professionalism from the staff!