Color Works does a great job when they send the right crew. We contracted them to paint our living room and kitchen. The estimated time to complete the job was 2 days, however due to humid weather conditions, the paint had difficulty drying in the estimated time. On the third day, a different set of painters showed up to finish the job and unfortunately the quality of work did not match the level of skill that the initial crew displayed on the first 2 days. As a result, the initial crew had to come back and clean up after the sub-par crew, which took an additional 2 days of work. (I'd like to point out that the workmanship of the initial crew was phenomenal. Specifically George and Robin, they are good, trustworthy guys who work very hard to produce a great result.) Now, in all fairness, anyone who had already paid a decent amount of money for a job that took three times as long to complete as originally estimated would undoubtedly be frustrated. However, Color Works took responsibility for the mistakes made and lived up to their warranty. They offered to paint our hallway free of charge, which was in fact completed within a day, as well as patch any spots that we noticed in the living room and kitchen going forward. All in all, I would say that they do good work and are a solid choice but are in need of dedicated supervision. The supervisor is understanding and responsive, however if the quality between crews lacks consistency, the vision of the final product gets lost in translation. This could have been mitigated simply by having one person oversee the job from start to finish. My recommendation is twofold: 1. If you're contracting Color Works, be sure to be very specific about the full scope of the job so that you get an accurate time to completion. 2. Ask that the crew remain the same between days so that everyone fully understands how the job is to be completed and what techniques are best utilized. (ex. sprayers vs rollers
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but with these additions. The new owners are actively fixing up their property. They seem to care about it. It was neglected, dangerous before Lynd came along. The managers? We haven't needed their help so can't comment on whether they're responsive or helpful. I would hope that they spell out what are the policies here and enforce them cause some of these folks are despicable. Unsupervised kids are one of the biggest problems. Kids between 7 and 11 years old, wild and will challenge you if you dare say something about them throwing rocks or running in the parking lots. They're constantly messing around other people's cars. We have cracked windows from them throwing rocks at windows and cars and each other. Wish they'd get rid of the landscape rocks! I think we'd be in a much better place if the parents were compelled to get out of bed and watch their children. Unless one of them comes up dead or hurt nothing will change. Besides the dope heads, kids left to their own devises will bring a place down quicker than anything. All of this can be placed at the lap of absentee 'parents' who need to stop pawning their kids off on the community and take responsibility. I recommend renting here to others with the current owners. They have much to do to bring this long neglected place around but they're trying and doing a great job.
Somewhat noisy--apartment walls are very thin so you can hear the neighbors fight in the early morning (next property over) and listen to their barking dog at 3am any given night. The property owner/manager is nice but the work they do in the apartments is left half-done and the workmanship is shoddy. In addition, there have been few hot showers since moving in and the heat wasn't turned on in time for the cold snap (that everyone in San Antonio talked about for a week PRIOR to it turning cold). That left us without heat in 30 degree weather. Not pleasant, especially since you couldn't take a hot shower to warm up. This place has good qualities--it's cute, the grounds are in nice condition and in an up and coming neighborhood only a half mile from The Pearl, but it needs professional management help. There's no one manning the office and keeping track of issues--absolutely no follow-up or tenant contact from management even when it's promised. I don't think this is intentional; the manager/owner in charge can't do it all and they absolutely need to hire help. For the price, we're not terribly impressed--and won't be signing another lease when ours is up.