Being students at RIT we had to find good, affordable, safe self storage for the summer. After calling nearly all the places in the city of Rochester we finally found High Falls Self Storage! One phone call and the manager, Matt, had us sold, rented a U-Haul and moved in within 4 hours at a price that was lower then the lowest price for just the storage unit alone at the other places. No deposit, No additional fee's, this place has security and is very cool! We have told many of our friends about this place and intend to use it for next summer as well!
I have used this U-Haul location three times and I have been very satisfied with the service every time. Renting a truck here is a painless process, their policy is very clear which they also go through with you before you take a truck out. Returning the truck after hours is also simple and within a few days they will reimburse you for any overestimates (mainly mileage differences) that were charged. I have no complaints thusfar. I would highly recommend this U-Haul location to anyone.