Burn Brae Apartments are not new apts but the maintanence staff and office staff does all they can to make a comfortable place for you to come home to. The person who made a bad review was someone more than likely got behind on rent and was told to move. The Manager never files eviction to keep from hurting someomes credit for a very long time. She is very considerate and works with her residents as muchas she can. Like anywhere you live... You can not live for free. Burn Braes qualifiying criteria is very strict. But it can not keep out friends or familys that do not belong on the property. That is why each community needs to come together and if there is criminal aactivity going on the call the wonderful Irving Police Dept. They have more than enough police men to come out and take care of the so called problems. I would recommend to anyone that is looking for a resonable apartment to live in and be comfortable and safe. If you want to go live somewhere else you will pay $200 more due to the apartments putting in a new stove and refigerator. Save your $200 for grocery shopping or car payments. Bills are only getting higher. Does not seem like anyone is getting raises. Do the math people. Be smart. People get on sites like this to try to give people like the office staff and maintenance staff a bad name. This is not fair. Just because a person is mad they can not pay their rent!
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Location and neighborhoods are outstanding!! Rent is a little cheaper than right down the street because of the Irving and Coppell city limits. The right apartment facing the correct direction is a big plus. Never face the west in Texas because of the late afternoon summer sun and heat. But I think it is a very good choice and I enjoy the floorplans and amenities. The management staff is professional and any request for maintenance are handled quickly, usually within a couple of days. Emergency (If any) requests are handled within minutes. If you are looking to move in the center of Dallas and Ft Worth area and just minutes away from DFW Airport. Grapevine Mills and 100's of places to dine, drink and enjoy are very accessible. Not many issues with young people having parties and loud music. This is a quiet community and I highly recommend these apartments. Good recommendations are difficult to come by....
BEST LOCATING SERVICE IN THE DFW AREA!! I was looking for a new place & finding any help seemed hopeless..and then 1 Source Apartment Locating came along & my agent, Linda, was beyond helpful! She took such great care of me & spent the time finding tons of great options for me based on my needs & her customer service was amazing! She was so great, I took a friend with me to tour & he ended up leasing a new place! If you want outstanding customer service with no hassle, give them a call! They even offer an incentive program to help make your move easier! When I called the company to thank Linda, I was able to speak to the owner (when do you ever call a company & the owner takes a call?!) & he was so polite & helpful. I will be sending anyone looking for a place to 1 Source Apartment Locating - they are the BEST!!