but with these additions. The new owners are actively fixing up their property. They seem to care about it. It was neglected, dangerous before Lynd came along. The managers? We haven't needed their help so can't comment on whether they're responsive or helpful. I would hope that they spell out what are the policies here and enforce them cause some of these folks are despicable. Unsupervised kids are one of the biggest problems. Kids between 7 and 11 years old, wild and will challenge you if you dare say something about them throwing rocks or running in the parking lots. They're constantly messing around other people's cars. We have cracked windows from them throwing rocks at windows and cars and each other. Wish they'd get rid of the landscape rocks! I think we'd be in a much better place if the parents were compelled to get out of bed and watch their children. Unless one of them comes up dead or hurt nothing will change. Besides the dope heads, kids left to their own devises will bring a place down quicker than anything. All of this can be placed at the lap of absentee 'parents' who need to stop pawning their kids off on the community and take responsibility. I recommend renting here to others with the current owners. They have much to do to bring this long neglected place around but they're trying and doing a great job.
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Somewhat noisy--apartment walls are very thin so you can hear the neighbors fight in the early morning (next property over) and listen to their barking dog at 3am any given night. The property owner/manager is nice but the work they do in the apartments is left half-done and the workmanship is shoddy. In addition, there have been few hot showers since moving in and the heat wasn't turned on in time for the cold snap (that everyone in San Antonio talked about for a week PRIOR to it turning cold). That left us without heat in 30 degree weather. Not pleasant, especially since you couldn't take a hot shower to warm up. This place has good qualities--it's cute, the grounds are in nice condition and in an up and coming neighborhood only a half mile from The Pearl, but it needs professional management help. There's no one manning the office and keeping track of issues--absolutely no follow-up or tenant contact from management even when it's promised. I don't think this is intentional; the manager/owner in charge can't do it all and they absolutely need to hire help. For the price, we're not terribly impressed--and won't be signing another lease when ours is up.
I have been using Red Wagon Realty as my property management for more than a year now and have been continually impressed by their service and responsiveness, both to me and to my tenant. After hearing horror stories about other management companies, I'm so grateful to have discovered them. They ensured that my house was move-in ready, which was no easy feat, and then found a quality tenant quickly. Their prompt response to my tenant's concerns ensured that the tenant renewed the lease this year. I have no concerns that my property is going to be damaged, nor that they're skimming any money from the rent checks. The repairs are all well-documented and the bookkeeping is excellent. If I purchase any more rental properties, you can bet that I'll have Red Wagon do the management! Even if I were just looking for a place to rent, I'd rent through them. The people are friendly and professional and the owner is passionate about what he does. Thanks Kris, Melissa, and everyone at Red Wagon for taking care of my house while I have to be out of the area!