Slatter is just ok. I read all the accolades about the founder Terry Slatter and the folks that have come in from the UK and I just expect them to come out to our community once in awhile! I am sure when the builder was putting together the houses and Slatter was trying to get the business to become the mgmt svc, they were here in Overland Park in Greensboro. It would be nice if someone came here (even once a month) to just check out the community for issues, as a few we have emailed them about some issues to no avail. One in particular is an eyesore to the community, a house at 6525 Overland Park, has weeds surrounding the back of their gate. This totally destroys an entire street's view (Altamont Ct.) and anyone taking a stroll through the neighborhood wonders why this one house is exempt from maintaining their lawn. These weeds then contaminate nearby homes and are a breeding grown for rodents, snakes, bugs and other undesirables (inc dumping). Since various homeowners have been given notices by Slatter to keep our garbage toters inside of a gate or closure, I know Slatter does have a stake in our community. It is just not large enough. I expected better when I read Mr. Slatter's background with the BBB and I am sure he wants his business to reflect those fine principles vs. having complaints out there circulating. I am presenting this anonymously and will be EXTREMELY happy to update this site with the steps that Slatter Mgmt takes to rectify this and other issues! Start by having your staff gather any communications from the home owner's that have been called or emailed into your office. I have faith this can be a positive outcome, the ball is in your court Mr. Slatter and Slatter Management Co.
At Georgetown Square Townhomes, we have been with Slatter Management for over 5 years. In that time, we have enjoyed great advice, service, and professionalism with Terry, Barbara, and their crew. Barbara has handled our account for about 2 years now, and she has been a wonderful manager for our property. If there is ever a problem or we are just seeking advice, I know I can contact Barbara and I will get a response quickly and professionally. I highly recommend Slatter Management to anyone seeking a property management company that does it right! - Rob Alexander, Treasurer, Georgetown Square Townhomes, Greensboro, NC
I cannot account for other reviews of this business, but am surprised to see the obvious low esteem held by the writers and sorry to hear that their experiences have been poor. To date my experience has been one of absolutely excellent customer service. The Regional Property Manager has the expertise and professionalism that would be exhibited by an "owner" of property that truly understands the needs and wants of the customer, property and community. It is with thanks that I feel the overall rating should be so high and I do not do so lightly (exaggeration is not my strong suit).