They do a good job for glass shops and contractors and architects. Real specialty stuff. Maybe not so nice on the phone with retail inquiries- the other reviewer complained- but hey, that's not their business. Anyhow, I do a lot of business with WSG and no complaints.
I work for a company the buys their material from Western States. The only complaint I can say I have is I don't get a phone call from them when one of my P.O.'s does not make it on the truck for delivery. Other then that, they are pretty good with what they do.