How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
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From Business: Superlube has been providing Cleveland motorists with affordable, expert and reliable service since 1985. We have grown in our market because of the demand for our …
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
Vendetta i Awe ome, had a Ford Tauru wagon and it broke. I called my mechanic and he aid it would co t over $1500 to fix and the car wa n't worth it and he ugge ted to ell it a a junk car. So I called all the ad on Cleveland Craig li t and all of them offered low pay ...morefor my car except 2 bu ine e . I tried the higher paying of the 2 fir t a and checked to ee if they were real bu ine on different web ite including here on the yellow page The other one wa a real bu ine to and higher than Vendetta but when they came out they dropped almo t $150 from their quote. I wa mad o I called Vendetta eeing that they were only $50 le than the other company' original quote. When Vendetta got there I noticed a nice looking tow truck (un like other guy truck that leaked oil in my drive way"!) and the worker wa profe ional and well groomed looking guy. I actually thought it wa kind of cute the guy wa hort and looked o mall in the big truck eeing that he wa o hort :). I told the guy what happened with the other guy that came out from the other company earlier and explained what wa wrong with my car. Well the guy checked my ID, wrote down my lic and vin of the car, checked the vin, checked to ee if the car wa table to tow, then had me with hi partner ign the title and hi partner wa a notary and notarized the title. Then they had me ign 2 paper that were the ame tating that thi car wa old a junk, will not be u ed on the road again, and guaranteed it would be out of my name by 3 bu ine day , the paper were al o notarized and they gave me a copy. He then paid me the amount they quoted, gave me a receipt, and then I watched the guy hook up my truck and before they left the guy came to me and aid, "I'm orry about the other company, we pride our elf in being profe ional, plea e be careful in crap companie you choo e becau e a lot of them are very un profe ional. So if we quote a price, we tick with it long a the car i complete." He then continued to tell me all the other ervice they offer and then he aid " While I wa in the truck I called my bo , and told him what you went through, he then aid give her an extra $50 to help her get a new car. So with that here i our bu ine card, and $50 more, and hope you think of u in the future if you ever need u or have a friend in need. Al o my name i Juan if you ever have to call the company feel free to let them know I wa the driver that picked your car up." He then got in the truck and left, I'd have to ay I've dealt with towing companie before, but that wa the quicke t and mo t profe ional ervice and the mo t well groomed tow truck driver I ever een. I recommend them to anyone that need a car craped or towed. Al o ju t o you know they beat other crap companie I called from the yellow page too, and were very fa t. I then checked the next day to ee online if the title wa till in my name, gue what; it wa out my name and in their name. They did it fa ter then 3 day . I highly recommend Vendetta and want to ay thank you again.view less
Ray and hi crew at Done Right Auto are wonderful, caring, tru tworthy gentlemen. They an wer the phone, give quote and I feel that their price are very rea onable. When I have an i ue, I call and a k if they have time to look at it. I have been there o many time tha...moret they know my voice, but I've een the care and concern that they extend to other that are coming in, looking for help for their car. My mo t recent repair included, front rotor & pad , front tabilizer link and inner bearing that were pre ed into the teering knuckle. They don't u e cheap part - becau e they don't want you have i ue from u ing the e kind of part . Part and labor on that la t repair came in at ju t under $950. I called 4 other place and I believe that my bill would have been higher had I gone omewhere el e.view less
Chuck the owner i a great guy! Hi mechanic are clean mart and polite. He make me feel like a priority every ingle time I take my car in for ervice. I am an out ide ale per on who u e my car for work every day, and unfortunately I only have one vehicle. So when ...moreomething goe wrong, I need it fixed fa t, cheap and done right the FIRST time... Chuck auto center i there for me every time. Not to mention that hi price are alway fair. He ha been below the low end of the pectrum of ugge ted co t on repairpal.com EVERY TIME! It' hard to find a good mechanic the e day , e pecially one who goe that extra mile for you. I ugge t you give him a try if you live in on the We t ide of Cleveland. Sure am glad I did, I will be a cu tomer for life!view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.