I cannot say enough about the incredible service I received from these guys! I was having trouble with my Windows based laptop, which I have owned for about 4 years, and was reluctant to bring it into a retail computer shop (Staples, Best Buy, Office Max, etc.) knowing it would cost more to repair than to replace. I was referred to Churchill Tech Support through an acquaintance in the Murray Hill area, and made an appointment with Ryan around my busy schedule. I met with him at his office, but he was willing to travel to my home to troubleshoot the issues (which is incredibly helpful if you have a desktop versus a laptop). I explained the issues I was having in very laymen terms: computer slow to start up, incessant pop-ups, constant freezing, unreliable internet access, etc. He listened intently and assured me that he would be able to repair the issues and have my computer running like new in less than 24 hours. Not only did Ryan hold true to this promise, he explained, in terms even I could understand, the issues that were plaguing my computer and walked me through the additional features he installed (free of charge!) to prevent these same issues in the future. All in all, he completely surpassed my expectations and my laptop is running even better than it did 4 years ago! I highly recommend Churchill Tech Support and Ryan for all of your computer and tech related issues; he is reliable, professional, knowledgeable, patient, has references available upon request, and works with both Windows and Mac operating systems.
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In our search for an experienced IT Professional to help out with computer, cloud, and connectivity issues, we could not of had a better find than the guys at Churchill Tech Support. Not only were they extremely professional and candid in their approach and ethic, but they came off as very personable, easy-going, and full of advice for inquiries and issues unrelated to our initial consultation. Within 2 hours flat of them showing up at our office, all issues were fixed and the work environment was not inhibited in anyway. They were even able to help with a hardwired installation to ensure effective and efficient connectivity. I would highly recommend Churchill Tech Support for any IT based issue you or your office may encounter. Price is hard to beat as well!
They had me at "We stand behind our work." I don't know any other company that does not charge for coming back and fixing something that went wrong after they worked on my computer. Suffice it to say that I am blown away...and I'm not easily impressed. I have tried them all with varying degrees of satisfaction, and, although I've only needed CTS's services once, they top my list. Professional, courteous, easy to work with. Knowledgeable. Didn't waste time. Could not resolve every issue, but found a workaround. Planning a second session ASAP for other issues, and, believe it or not, I am actually looking forward to it!