Modern Elegance is an amazing salon. It hasn't even been opened a year and puts so many other "big name" salons to shame. The employees of M.E. are upbeat and professional at all times. Everyone has a smile on their face and you can tell they love their job. I never feel like they are rushing with me. I've always been asked if I am satisfied with the services I received or if there were changes I wished to make. Not once have I felt the need to change anything. I have been with Modern Elegance since the beginning and with Amanda for even longer. These girls take pride in what they do. They don't cut corners to make a buck. I was in the salon when the last reviewer was in. I remember her specifically since she made a point to mention how she normally spends $300 to get her hair done. She also mentioned that she was very happy with the services and that she would be coming back again before her cruise. The hair was a not overly processed or bleached out looking. I thought it was very nice. The stylist she had was attentive and asked a few times if she was happy or if there was anything she would like to change. The way I see it is you cannot blame the stylist for a problem if you never said there was a problem to begin with. This lady was happy or at least acted the part very well. If she wasn't then she should have said something and given the stylist a chance to make her happy, not berate her and the salon online. I tell everyone to go to Modern Elegance. You will be sure to see me every 6-8 weeks. Like clockwork! :)
Three of came here for my sisters birthday. This place is clean and nice inside. The lady that did my nails was horrible. I am 100% sure this lady didn't go to school for nails, and I may have been the first pedicure she had ever done. If I can, I will add pictures of my pedicure. The lady who first did my toes didn't do very good at the painting or scrubbing. I felt like she was afraid of hurting me or something. She painted way of of the lines and didn't cover my nails. After she was done I looked more closing at them and it looked like a three year old painted them. Luckily the manager was very sweet and came over and completely re-painted my toes. If was obvious she was very disappointed with how my toes looked and she was very nice and apologized. A friend of mine said the lady that did her toes was acting like she didn't know what she was doing either but that her paint was good. My sister had the professional and it was obvious she was pleased with the guy who did her pedicure. Unfortunately I will not be back because I just don't like that they wpuld put people in there to do our nails that obviously had never went to school for this kind of work. Thank you management for fixing my toes.
I'm sorry you weren't satisfied with your recent visit. I strive to make every client comfortable and their satisfaction is priority one for me. The table cover I use to protect my bed is used everyday and the stains you commented are from oil that has seeped in during body wraps. I spray it down after every single client with barbacide before putting it away. I have been a Nurse for 24 years and am more qualified in infection control than you could ever know. The wax I use is the highest quality and won't allow for bacterial or viral growth. I have had no complaints nor any reports of skin damage/infection. If your skin is as sensitive as you report, you should avoid waxing in the future. Your skin did not get red or show signs of irritation during or after the service. Your hair was baby fine which makes waxing difficult. I went over each area the maximum amount of times recommended for the type of wax used. Again, I am sorry you werent satisfied and hope you are able to find someone to complete this service to your satisfaction in the future.