I grew up in the days of house calls and have since dealt with good private practices, marginal private practices and large HMO's. This place works like a good private practice, with (at my one visit) a knowledgeable doctor, a friendly, efficient and responsive staff and an overall good experience. I was a bit leery going into an urgent care clinic for the first time, but I was very, very pleasantly surprised. I called a couple of other urgent care places and found them wanting. Less professional, told me I had to figure out for myself if they took my insurance, no idea how long my wait might be. I think this might partly because their hours are primarily after work hours and weekends, whereas this clinic is open 8am to 8pm, M-S, as well as 10-5 on Sunday. I'd rather get in first thing in the morning, which I did, than fight with the rest of the after work crowd at another clinic. Nothing but good things to say about these folks! I don't want to go back, because that means something will be hurting, but if I do...this is where I'm headed.
5911 Benore RdToledo, OH 43612
625 Gibbs StMaumee, OH 43537
131 N Wheeling StToledo, OH 43605
From Business: Home Nursing: Our experienced home care staff can provide the skills, companionship and emotional support to help people maintain their independence at home or have…
My 11month old was very sick and I had been to three urgent cares in Toledo, all closed due to not having any available doctors. We drove up to the new location for Northwest Ohio Urgent Care on Reynolds Road in Toledo and it was ten minutes before closing on a Wednesday night. The doctor that was working was a young woman with long brown hair and right away she said, "bring him in!" She took excellent care of my baby and had made sure our insurance would cover the visit. She was fast but checked all the problem areas and was gentle and sweet to my baby. We left ten minutes after they officially closed and she told me "if he's not better tomorrow, please bring him back. I hope he feels better!" Talk about understanding, nice, and professional! It's not often you find a decent urgent care in Toledo that's physicians are not only sympathetic towards your concerns but also not trying to rush you out of the office due to them being closed. I will def. return!
What an experience! Nothing but high marks for this group! I could have stayed in this office all day, the staff is very welcoming, all with great attitudes for customer service. The attending physician was a Black Male with excellent bed side manors, who knew these type of doctors still existed? I would definately return!