First, no complaints with the quality of service. Also, this is a Better Business Bureau listed company - that is good. But, I feel like I was a little mislead when I asked about hourly wage and the pricing structure on the phone. I was told there was a $70 trip charge which is waived if they do work. And then the hourly rate is charged. It turns out they follow some "blue book" like auto mechanics do, and the lowest rate for "basic labor" is $110. Everyone has to earn a living, but I would have appreciated if the firm had simply told me that up front. I only learned those details when I asked the guy doing the service why the rate was so high. I am not going to complain to the BBB because I think I was a sucker and "buyer beware" and all that stuff. And I should have pushed the guy on the phone harder and tried harder to understand the rate structure before agreeing for them to come out. But it is a shame that they made me feel that way - they could have just been clearer about their pricing up front; you know something like, "What's your hourly rate?" "$70 trip charge, which is waived and then an hourly rate based on (?whatever it is based on?), where the minimum charge for something minor is $110, and a typical charge is $YYY"
2. Mr Rogers Appliances TampaMOVED
1301 N Rome AveTampa, FL 33607
From Business: Mr. Rogers appliance repair service repairs just about any appliance, from dishwashers, stoves and refrigerators, to washers, dryers and microwave ovens.
Very disappointed in sears make appointments with them and they don't show up. Then when they do they said refrigerator was fixed charged 300.00 but…
2302 Mercator Dr Suite 102Orlando, FL 32807
From Business: Our company is your number one source for professional service. We surpass the competition, in not only price, but value as well. We guarantee that we have the lowe…
Serving the Tampa Area.
From Business: Appliance Repairs Expert will provide you with fast, easy, and affordable quotes on your appliances. You can request quotes and set up scheduling either online or o…
They were on time and professional. Rick the owner gave me 30 bucks off due to misunderstanding with my rents.. it wasn't ricks error, but that was a very nice jester...\\I appreciated you working with me !!!! thanks again
Brian did a great job, show up quickly and had everything needed to fix my washer while he was there on his truck. He did a great job and if I need service in the future he'll be the one I call.