We love Dog Days & Cat Naps! They were very professional from the start. When I first contacted them, they provided me with thorough information about the service and how it all works. They were upfront about rates and payment options, and everything is listed on their website. They sent a great pet sitter to meet with us and our pets. She was fantastic and our pets took to her right away. She asked questions about their feeding and routine, and I could tell she really loved animals. After our meeting, Dog Days followed up with me to make sure our sitter was a good fit for us. I was able to add all of my pet sitting instructions for my pet sitter in my online account. I could also check my schedule online which was reassuring. When the pet sitting started, I received a text from my pet sitter with a few pictures of my pets. I felt completely comfortable at this point so I could actually enjoy my vacation! When we returned home, my pets were happy and my house was clean. The litter boxes were scooped and the sitter had swept up around them (my cats track a lot of litter around their boxes!). The food bowls were clean and everyone had fresh water. They left me a cute report card telling me how everyone did on each visit, which was great to hear. The company followed up after we returned home to make sure I was satisfied with the service. I couldn't have asked for a better service for my pets. Thank you so much!
Christina and Doug have been coming to my home since last September. I am very pleased with the excellent care and attention they provide my animals. They will tell you I have a full house! (Four Siberian huskies and two cats) I feel 100% safe and confident with leaving them in their care. Their attention to detail is superb. I work long hours on the weekend and its nice to come home to happy and tired dogs. They are equipped to handle any situation. One day a six foot snake wandered into my yard while they were pet sitting and Doug was able to capture and remove it from my yard safely! I just recently used their in-home boarding services while I went on a camping trip. Christina kept me updated and I was able to enjoy my vacation without worrying about the dogs. My huskies enjoyed their stay and were presented to me all fluffy and clean! Their dog Maxie is a great playmate to them as well. While You're Away is truly the best service out there. They put so much heart into caring for their clients, I wouldn't dream of using anyone else!
Every person I have ever interacted with at FCNMHP has been wonderful! They are all so helpful, knowledgeable, and caring. From the front office staff to the call center to the vet techs to the vets, I have not had a bad experience dealing with anyone associated with this organization. My family took in a stray cat who was pregnant and then had a second litter before we could get her fixed, so I've spent quite a bit of time at their office getting all eight of these animals taken care of. We've never had any complications from the surgeries and all the staff seems happy to answer all our questions and also listen when we tell them about our pets. Their excellent service makes me feel comfortable trusting my pets with them because I know they will take good care of them, they all clearly love animals just like we do. I'm posting this review on every site I can because FCNMHP serves as a shining example of what customer service should be.