My wife and I live near the McDonald's at 1962 Harrodsburg Rd. We eat there twice weekly -- sometimes more. The staff have always been friendly/professional. I've seen staff dealing with some very rude, silly and unstable customers and observed how they remained friendly, helpful and willing to do everything reasonable to satisfy the customer. We have always found the food to be above average. We expecially like the place because it looks and feels clean. Since we are mature adults (and must watch the calories) we sometimes eat there in the morning and order 2 ice cream cones and coffee for breakfast. One ice cream cone is only 150 calories and makes a satisfying meal. I highly recommend this McDonald's. However, if you use a wheelchair/walker for mobility avoid this McDonald's in the morning. They have large 18 wheeler delivery trucks that frequently block the primary ramp that is there for wheelchairs and walkers. The truckers seem completely oblivious to blocking the wheelchair ramp and McDonald's management have declined to remidy the situation. I figure it is just a matter of time before a person using a wheelchair/walker is injured trying to get around one of the big trucks or falls trying to get over the curb and slaps this McDonald's with a hugh law suit....Sometimes even a nice restaurant with nice people has to pay out some cash to learn a lesson. But I still recommend this place to folks who like good eats.
you have a worker at this shell that is a very smart aleck person every time we come in there he is playing with a toy or on his cell phone or eating and has a line of cumstrters waiting in line and we are reg, that come in there every day .he also has a mouth on him because he does not want to work if you need his name it is chriss
This McDonalds is one of the nicer ones and more kid friendly than alot of the others in the area..with thier indoor playground.