I live just a couple of blocks from this location, and whenever I need a car, I always rent from them. This past weekend I rented from them again, and once again had a stellar experience, like I always have. I decided it was about time to write about them on here because I'm always so pleased with the efficiency, quality, and low price point of Enterprise. Thank you! I am always in and out of there within minutes, I always get a great car which is clean and functions perfectly, and the staff is just the best. I always say "you get what you pay for," but in the case of Enterprise (at least this location), it's the equivalent of paying for a Kia but getting a Bentley. This time around the person who helped me was Nathan, who was just superb and so helpful with all my geeky tech questions, then gave me a ride home instantly when I came to return the car. The entire experience was just so great I couldn't be more pleased. I told Nathan as he was driving me back home that I'd just had an unbelievably hideous experience with customer service at the online site glassesusa.com and that I was going straight home to write them a terrible review, and I'd give Enterprise and him the opposite. I am keeping my word. Thank you Nathan and Enterprise, I'll be back!!!!
I have been renting from All States Car rental every time I have travelled to the US in the past 6years. There are many reasons. All the compact and mid size cars are current and/or late model, I have never rented other car types, (they do offer luxury cars) so I don't know how they are, but I suspect the same. the Most cars are of American Germany and Japanese manufactured cars are cleaned, washed and vacuumed. Occasionally, they miss some leftover by the previous renters, but they are often books or maps, not trash or half-eaten food, so I can tolerate these misses, the check-in is fast, convenient, accurate no long line and no sales pressure. They have never ever lost my reservation. The customer services counter nice and help full, Rental return is also piece of cake. At this particular LA CONCOURSE HOTEL location, both check-in and car return were pleasantly no hassles that made the experience very professional and efficient Competitive rate, check-in and return experience is good enough to earn a 5 stars rating for me. I am happy with the service and I will rent from All States car rental again..
I was out in southern California for spring break last week and rented a car from Budget during my stay. I reserved the car online a few days before I arrived. My flight arrived in LAX late Friday night. I waited a few minutes for a shuttle bus to take me to Budget. My wait time to get into my car was about 10 minutes. I got a Ford Focus and was surprised by the good gas mileage it got during my trip. Beware, the check out person will try and upsell you extra stuff like insurance and fuel purchase when you get the car. Be sure to evaluate if you need it or not. If you car insurance already covers rentals, then why spend the extra money? If you're not going to bring the car back on E, then don't get the prepaid fuel. Returning the car was really easy as well. You park the car in a well labeled area and someone comes by to check the car and print you a receipt. The shuttle back to the airport was already waiting and fortunately I was the only passenger so I got to the airport really quick (I was running late and barely made my flight). I would definitely rent from Budget again.