Nice restaurant for Duncanville. Friendly host and hostess. However, not all the wait staff are the best. Look for those who really care about the customer's orders and really try to get it right the first time and get it to the table hot and presented nicely. Some of the best are Angie, Bobbie, Christina, Gloria, Heather, and Kelly. I have had bad experience with some of the others. I ordered a steak cooked medium well. The steak was still red and I sent it back. Some ten minutes later the steak was returned cold and only just a little less red. Send it back again - this time is was returned hot but cooked to a piece of leather - almost black. I could hear the waitress talking to the cook saying "He is one of those you just can't please." By that time I had given up on getting a refill on my iced tea. We had guests and took them there for breakfast on Saturday morning. Bobbie was our waitress. I ordered pancakes, scrambled eggs and bacon. When she brought the food I pointed out that the pancakes were so cold they would not melt butter and the bacon was hard, cold and burned. She immediately took them away and I could hear her telling the cook to "get it right". Few minutes later she brought out a perfect plate of food - just as I had ordered it. I recommend the place - just get a waitress who is really interested in serving what you ordered.
Eating alone? No problem. Everybody cross-talks from table to table. Doing a crossword ? Could get the answer from a contractor, a copywriter or a tattooed Deep Ellum musician. Reading and want to be quiet and alone? Take a left-side back table. Have kids? It becomes the "Village" that happily takes care of the little people. At any hour, you are welcome in your sweats, dressed from the office, or with purple hair, aged 6 months or 80 years on a walker. It is a lively neighborhood , family-owned place that becomes addictive. (I have been going since 1983 and my husband and I for 15 years!) The burgers are home-made, the eggs fresh, the bacon crisp, the meatloaf or enchiladas or daily specials always delicious. They have vegetarian goodies too. The cooks, kitchen help and waitpeople are all family and George, who runs the place, is as kind and easy going as they come. This has been one of the best kept secrets in Dallas except when the Dallas Observer nearly wrecked the joint with overcrowding after becoming one of its "Best of Dallas" winners a couple of years ago. There are lots of new places to eat in the area...Uptown...Greenville Ave., Henderson, etc., all more expensive, often pretentious and short lived. Some restaurants offer "an experience in fine dining". The Gold Rush Cafe offers an "experience of comfort food among extended family."
I stopped in yesterday with a group of co-workers on our lunch hour and it was all of ours first time their. The restaurant theme is cute, music selection is horrible. I would prefer light rock or top 40 not infused with dance club music. The music was a little off putting. The young lady that waited on us was very polite and friendly. She was very helpful. The young man that also helped us was also polite and nice but didn't seem too interested in being at work. The food was good. I had a pizza and the sauce was decent but could use some more flavor. It's a little blander than I prefer and I tried the spicy marinara my friend had gotten a sample of and it wasn't anything to write home about either. They should call it mild rustic instead of spicy rustic. The name is misleading also. I was hoping for some pasta since it is called Italian Kitchen but they only had pizza, calzone or salad to choose from. The dough was also bland and too thin. They only offer thin crust and I like something a little thicker. I gave 5 star because the customer service was exceptional comparibly with most other quick service places. Based completely on the food I would give that 3 stars. It needs some work. A more flavorful sauce would help things a lot but for 7 bucks you get what you pay for.