I am posting this review in response to the many comments, both positive and negative, that can be found online about The Shoe Market. We are an independent, family owned business that has been proud to be part of the community for more than the last twenty years. We offer an abundance of unique brands in sizes from women’s 5 – 13, 4A – 4E, and men’s 7 – 17, 2A – 6E, and maintain an inventory of over 50,000 products. Certified pedorthists and therapeutic shoe fitters are part of our sales team and we make it our mission to give our customers the best possible service, a goal achieved by actually measuring your feet, listening to your needs and keeping our sales team educated in foot conditions and product knowledge. We take the time to fit you in shoes that match both your foot needs and your lifestyle. The Shoe Market is active with the Better Business Bureau and currently maintains an A+ rating. Because we do take the time to work closely with our customers and have an educated staff that separates us from other shoe retailers, we do maintain a no-refund policy that is posted in four unique locations at our sales desk and on all of our receipts. However, we are happy to exchange or offer a non-expiring store credit for any unworn regular price merchandise in the original packaging within fourteen days of the original purchase, and will offer an exchange on sale merchandise in the original packaging within fourteen days of the original purchase. Should you have any additional concerns or questions, I am happy to address them at firstname.lastname@example.org.
I have very wide soles, very high arches, and narrow heels, so shopping for shoes is always a challenge, especially if I am looking for shoes to wear at work. The ladies at Birkenstock went above and beyond to help me find the shoes I needed. They were attentive, helpful, and patient as we waded through all kinds of shoes to find a style that met my needs. I was about to give up, but they didn't. They found a style that worked, but did not have the color I needed in stock, so they ordered it for me. Then, when I got home, I actually had to change the order to a different color, which they did gladly. The shoes were delivered right to my door and I love them! Thank you for the excellent service!
Very pleased! Had a great experience with Don a sales rep and Perry the owner. Love my shoes. Got some cute orthopedic Mary Jane looking shoes that feel good on my feet when I stand all day and got some Sperry Top Sider Duck Boots to keep my feet warm and dry. For personalized service and top quality shoes, you cant bet The Shoe Market in my opinion.