I live in the Baymeadows area, and shop at the Baymeadows Publix all the time, However, on Nov. 13th, I went into the store...Lo, and behold!!, Everything was lit up and colorful with the Christmas decorations!!. The store was beautifully decorated and the staff was all dressed in suits, with matching ties. The tables were prepared with samples of Holiday dishes and the staff made everyone feel special and welcome. I have visited many grocery stores, but on this occasion, I was happy to be in on the festivities and merryment!!. I would like to personally give props to Tony, the Produce Manager, and Marquis in the Seafood Dept., those two ALWAYS make my shopping experience a pleasent one. All of the staff there is great!!...I've never taken the time to send kudos before, but I think the manager and staff at My Super Store Publix, need to know they are appreciated, and that they are NUMERO UNO in my book!!!!! Sincerely, Phyllis Felton
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On February 16, 2014 around 6:30pm my husband went to Publix to purchase a Rotisserie Lemon Pepper Chicken for dinner. When he got home I opened it up and to my surprise, the chicken was severally overcooked. I was so surprised and disappointed that he had traveled at least 5 miles round trip to purchase the chicken for our dinner and for lunch the following day. I even questioned that the chicken came from Publix. So I called Publix and spoke with the manager James Mallory. I explained my disappointment to him, and to my surprise, he offered to have another Rotisserie chicken delivered to our home by the Customer Service Manager. This is definitely going above and beyond to make sure the customer is satisfied!. If my husband had told me the chicken came from Walmart, I would have believed it, and there is no way Walmart or Winn Dixie would have done this!. It is always a pleasure shopping at Publix!!!.
I took one of my cats on Tuesday and the other on Thursday (only have 1 carrier) and everyone there is so nice and you can tell that they love animals. They understand that your babies are very important to you and your babies are important to them to. From being greeted, checking my bubbas in, and picking them up, they are so thoughtful, they let you know how your baby did and if there were any problems (none with mine). They go into detail about your pets visit, how they did in the bath and so on. I started taking my boys there 5 years ago and they are the only groomers I go to. I love this place!