First of all, I would like to state that I work at a car dealership. We ship a lot of cars daily. my customer was interested in shipping her car to Cali from Seattle. I offered her to use enclosed car transport since car was really expensive even tho we knew it would cost m...moreore. we got the quote from them, agreed with that quote(which was not the cheapest option there) and then scheduled the pickup date. we called them on jan 12, pickup was scheduled on jan 14th but actually pickup happened on jan 16. i am in the industry and i know that exact dates cant be guaranteed here, and told about that my customer. She was a bit upset when driver called her on jan 14 saying about the issue he had, but we didnt have any other option, since it would take more if we called other companies. driver called jan 15th afternoon saying he would be jan 16th 9am. that was great, dealership was open at that time, we did all paperwork for jan 14th but had to keep the car till jan 16th. he came, loaded it onto his enclosed truck and left, delivery was on time and to the fron door of my customer. will def keep working with you for my future deals., just need to let my customers know about the possible delays (both on pickups and dropoffs). view less
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Our trip went well. I appreciated the fact that the drivers were all on time and very professional! Any future trips will be handled by Starline Coaches as they did a much better job that the one transfer that was provided by Celebrity Cruises. Thank you again for your h...moreelp, expertise and the great services of Starline Coaches. view less
The people here were about as nice as a person can be. They offered assistance when I needed help and come through big time. I would especially like to thank this one lady who went out of her way in Seattle to help. Thank you and all the people who work at Greyhound.