@Peter G. To you sir I have to say, "What ever it is you are smoking, you should give it up". I have over the years had the necessity to require Pawnshop services. Of the 6 or 7 I have done business with Witzel's has by far been the best one hands down. This is in both HOW I was treated and the WAY I was dealt with. I have seen the staff deal with damn near every race on this planet and I never witnessed anything but professionalism and courtesy toward everyone, and I am sure that you sir were one that it required extra of both to deal with. My guess you wanted a fortune for some junk you had and "you just didn't get your way". And just a note to address your stupid "racist" comment. I AM A BLACK MAN. And just like you being stupid, neither one of us can change those two facts.
This is always the place I go now. They offer the fairest price on everything I've taken in. A couple of times they've even offered more than what I was hoping for so, how can you argue with that? The staff is awesome too, genuine people that understand when people are down on their luck. Plus, I like when I find a place that is comfortable enough to just stand & b.s. for a few. It's my fave!
I'm not sure about who the manager was when the last review was written, but the guys in there right now have always taken care of me. First class customer service and people who actually care about what they do. Ask for Sandra, she's one of those rare people who makes you feel like more than just a face in the crowd.