My husband and I were looking for a reasonable-cost car rental at the San Diego airport with decent service. The reviews showed that Payless and Fox, the first two low-cost places we found, were awful, so we kept looking. On cars.com, my husband found TravCar. There was only one review, but it was by an outfit that included its webpage address in the review, suggesting that it's a legitimate review rather than a plant, so we went with TravCar. The service in reserving the vehicle was very good. The web page wouldn't let us have a pickup time later than 7 pm, but our plane was arriving at San Diego at 9 pm, so we called them. They made the change manually to 9 pm and told us how to proceed if our plane is late. When we arrived in San Diego, the TravCar shuttle arrived at the airport for us in about 10 or 15 minutes. The staff was friendly and courteous. Our car was in very good driving condition and the interior was clean, but the car wasn't spotless -- the windshield and rear view mirror were dirty. When we went to drop off the car at the end of our stay, and looked more closely at the bill (which we should have done when we picked the car up, but we were tired), we found that TravCar had billed us for over $60 per day although we had reserved the vehicle for about $34. per day. When we pointed that out and showed the TravCar staff person our reservation information, he immediately reduced the bill to $34 per day. All-in-all, I can't quite rate TravCar 5 stars, but we were pleased with the service. The next time I go to San Diego, I will use TravCar if their price remains this competitive.
"I just wanted to thank your school and instructor Kelly Nguyen for helping me pass my driving test. After two previously-failed tests, my confidence was shaken and my actual road knowledge wasn't up to scratch. I was a very nervous driver and only had my husband to ""show me the ropes"" on the road. After just a few hours with kelly, I felt more confident and at ease with my driving. Kelly was very patient and understanding with me, despite my difficultly learning new things as an adult driver, and she always showed up to my door with a smile!! I just wanted to thank your company and kelly for helping me passing my driving test with flying colors. I now finally have my first driver's license after putting off for 15 years! I can't thank you enough.. I took my driving practice with Dee. She was an amazing teacher, guide and I would recommend her and the Driving School whole heartedly. I had previously taken various lessons with other instructors but only when you sit with her you really know what you've been missing with the others. She maintains a friendly and encouraging environment throughout and during the test practice as well. I work a 9-5 job, hence the timings were difficult to fit in practice and with those constraints she took up extra effort to come in a little early every morning so I would be able to have session before I went to work. Having been a test- taker herself, she makes sure you are driving to the exact rules that the test watches out for. Do take her, worth every penny and more!"
I've been renting from this Enterprise branch on Lytton for over five years. I've NEVER rented a car that I was not totally satisfied with. Girard was the manager for many years until about six months ago. He was very professional always as was the staff. The two newer mgmt. employees, Tom and Phil, also care about their customers and are very professional. I am troubled by the post below, although once in a blue moon, you'll get an auto with it's problems. Enterprise will always offer to compensate in such a way you are basically overcompensated for any issue you might have. I have several close friends who also have rented from this location and they have ALWAYS been totally satisfied with the service, the cars, and the pricing. I brought back a car with more gas than it had in it when it was rented and was given credit for that extra cash on a business card which I used on the next rental. I did not have to ask for that credit. I let them know what kind of car I want and am always given a clean car of my liking. They go out of their way to keep the customer happy. Enterprise is rated #1 for a REASON!!!