Up until this last rental, every rental from National was satisfactory. And pick up at Lambert International Airport is convenient. I was enjoying my Emerald Aisle privileges until I learned others in my circle of friends and family are maintaining their rentals for one week at the same price I pay for a four day rental, I am curious to know why. A weekly rate opposed to a daily rate would do me well. Other than the price discrepancy, the people at National and Alamo have been kind and the availability is excellent. Sincerely, Kim Daniel
Unbelievable customer service!! I accidentally locked the keys in the trunk of my rental car when I was at the curbside check-in. I called the National Car Rental desk at St. Louis airport in a panic because I didn't want to miss my flight. The Manager and associate both came to my rescue and not only got the keys out of the trunk, but also drove the car back to the return center for me. WOW! Not that is customer service. I do travel a lot and plan to use National car more in the future. Thanks so much!
I was in desparate need of storage, and I live right in the neighborhood. I stopped by to check out the prices and was deeply impressed. The facility is state of the art with alarms on every unit. The property is very clean and the staff is so nice. The security is outstanding for a storage facility. So if you need to go somepalce and you want to have the felling that your belongings are secure, give them a call.