I've been doing business at EQB for a few years now, ever since taking my first quilting class there. Since I enjoyed the first class so much, I have taken several more classes with Judy. She's contributed to my fun and positive learning experiences. During my "learning to quilt stage," I have had several sewing machine buying experiences at Eddie's and they have ALL been VERY POSITIVE purchasing experiences. I've bought a Bernina 820 floor model and a new Bernina 330. Later I traded in the 330 towards a used Artista 730e. And somewhere in there a Juki 2010Q found its way home with me. Buying a sewing machine is similar to buying a car. Educate thyself first. I might look at the machines for a couple of visits. I do a lot of online research of the item(s) I am considering. I try to figure out exactly what I want based on that research and what a fair price range would be...fair to both of us, not just me. After all, it is a nice store and I do want them to stay in business, so I can shop there. I want the owner and employees to earn a decent wage and have a healthy life. Yes, I could buy online and get things cheaper, but then I wouldn't get to really evaluate the product before I bought it. By buying my machines at Eddie's, I've gotten to use them before buying AND most importantly, to me, when I have had an issue with them, Eddie has been great at taking care of it. All it takes is a short, friendly discussion. I could buy on Craigslist and try the machine out, but then if later the machine had an issue or if I hadn't caught it when I tried it out for a few minutes at the Craigslist seller's house, I'd be stuck and have to pay for costly repairs. Each used machine I have bought has had a minor issue, but it hasn't been a problem to get them fixed. In fact, the used Bernina Artista I bought, had a sensor go out, so Eddie exchanged it for another like machine. I wasn't especially happy with that one, so Eddie let me trade again. This time, I got to choose from two like machines after trying them out. I've found the customer service at Eddie's to be very good. I've gotten good, fair deals, because I was able to recognize a fair deal through my research online and I used my communication skills. I prepared myself first and I was willing to negotiate - within limits. Do the homework. It pays off. Personally, I've found Eddie to be fair and most support staff congenial and adept, and Brittany, especially, to be extremely helpful, knowledgable, and kind. In my book, the classes and teachers are good, the classrooms spacious, the machines are fabulous, there is a wide variety of quality sewing and quilting supplies, as well as plenty of gorgeous fabrics, and the customer service is helpful and dependable. What's not to love? I'm happy to be a loyal EQB customer. And I enjoy my shopping experience each time I go!
I took a couple of sewing classes here creating bags and it was a lot of fun. I learned how to strip quilt a bag and machine applique a cute cat. I am an experienced sewer but not a quilter. I thought the bag classes did require a lot of work on your own so it's not for really newbies. Newbies should definitely take the intro to sewing classes first. The instructors were nice and helpful, but they were busy helping others. Eventually if you wait your turn, they'll come to help you. My bags got lots of oohs and aahs and I'm proud to show them off. Most people did not finish their bags in the timeframe of the class, so expect to do finishing work at home. Eddie's Quilting Bee offers a ton of sewing classes including many types of quilt designs, beginning quilting, and basic garment design. While I was at my class, there was a beginning sewing class going on at the same time. I met a lady who made the cutest retro dress and she said her sewing teacher Karen was really good and taught her how to do an invisible zipper. It seems like if you buy your sewing machine from Eddie's, there's quite a few discounts associated with it like free intro sewing classes and discounts on fabrics for 1 year. The store itself is bright and spacious. There is an elevator to upstairs so you don't have to lug your sewing machine wheel tote up the stairs. Upstairs are two large classrooms. They have a large selection of fabrics, including beautiful Asian designs. The prices of the fabrics are a bit pricey. The same Asian fabrics sell for 1/2 at the Fabric Mart in Hawaii. But since it's more expensive to get on a plane to Hawaii, I'll buy some fabric from Eddie's when I need it in a pinch. Besides fabrics, they also sell patterns from independent designers as well as major pattern makers like Vogue and Kwik Sew. They have a huge quilting book section in the back. I cannot comment on their sewing machine repair service. It sounds like from other yelpers that machines bought from other dealers or online are bad mouthed. This makes me weary to bring my machine in for repairs. But I would love to take more classes as there are so many to choose from.
The parking lot entrance can be confusing! They should really have 2 entrances and just 1 exit. Dawn's House of Sewing is the same place as Eddie's Quilting Bee (married couple thing). Met both Eddie and Dawn and told them I was looking for a replacement sewing machine for my wife's birthday. Dawn was kind enough to show me their Baby Lock and Bernia products. Narrowed it down to the Baby Lock Sofia 2 for $800 because it was a decent sewing machine that also offered the ability to embroider. I make it a habit to never do a large purchase on the same day so I took the brochures and info. I was very happy to learn that they offer a free 6 hour class on using your new machine you purchase from them and that they sell sewing and quilting supplies as well as running lots of classes. I'm glad I did my research, because I learned that Brother makes all the Baby Lock sewing machines and that the Baby Lock Sofia 2 for $800 is the equivalent of the Brother SE 400 for $360 (Amazon). I don't mind paying local retailers a bit more, but paying more than double to just get free vs paid classes seems crazy, but maybe I'm wrong. They offer 3 years free classes if you buy your sewing machine there. You just pay the refundable deposit (to make sure you show up for class) and material fees. Some of the embroidery classes are restricted to people who bought their machines from them (Millenium Club). If they were smart they would offer a Brother's sewing class for double the price and help recapture the business they are losing to folks buying their machines elsewhere.