I just bought my very first car, a Mercedes CLK 350, from the guys at M Sport Motors, and I could not be happier! Julian, the finance manager, was so wonderful in getting me approved for a loan. I've been working on my credit for the last year, and he was able to get me approved for twice the amount that Toyota WC was able to. The day after I purchased my car, the motor on one of the windows went out and the window was stuck down. This is obviously something they couldn't have anticipated when I purchased the car. When my boyfriend took the car back to show them what happened, they graciously agreed to have it repaired, free of charge, and returned my car to me in no time! They even stored it in their garage while waiting for the part to arrive so I wouldn't have to worry about theft or possible rain damage. I highly recommend seeing them for your next car purchase if you're in the the market for a used car. Their customer service is great and everyone at the dealership is so friendly. Thanks guys!
Serving the Walnut Creek Area.
From Business: Thank you for choosing Bavarian Engine Exchange to help with your used and rebuilt European Engine & Transmission needs. We are committed to providing you with cons…
Me and my family literally stumbled upon this fine establishment. I had been researching for months for the car that I knew would have been a great fit for my wife and kids, which is a BMW 530xi Sport Wagon. From the initial phone call to the meet and greet these guys put professionalism and customer service at its utmost priority. Brian, and Abraham went above and beyond to make sure not only if I was making the right choice but also that if I wanted to think about it for a day or 2 I can come back,which is not a normal practice of any used car dealer or new. M sport motors has some of the best selection of used cars that I've seen since I started my search, and its also great to know that they offered a 24 month warranty with a $100 deductible!!!!! After the walk-around inspection, and test drive the deal was closed in less time it took for me to get there. My wife's next car purchase most likely will come from these great guys that know their shi...I mean stuff.
Rarely have I ever gotten to meet everyone at a dealership when buying a new (to me) car, but last night when I came onto the lot at M Sport I think I did meet and interact with just about everyone. And what I noticed was the consistent excitement, strong customer orientation and attention to detail by every person on the staff. Brian, Mike, Julian, Mark, Tim - I know I am leaving some names out unintentionally - these guys were excellent, did everything to get the car I want, the deal I needed, and made it actually fun. It goes without saying that I got an excellent deal on a beautiful car. That's not the hardest part of this business...that's just the base requirement. The hard part is making customers have a great time buying a car. I had a great time. We will come back to buy all of our cars at M Sport.