5 Stars!! My trip happened to coincide with the biggest snow storm for the DC metro area in several years. Upon stepping out of the airport, I found the shuttle waiting and had a very nice conversation with the driver on the way to the car lot. Once I arrived at the car lot, I was immediately greated and served. Originally had a compact car reserved, but due to the amount of snow from the storm, they hadn't cleared all the cars. I was offered a minivan or a small suv with no additional cost. I opted for the SUV sine it was just me and didn't need a minivan. Great service, great staff!! Will rent from them again!!
I rented a truck from Penske at the Sterling VA location (Acacia Dr.) and they were a life saver!!!! I had booked a truck with another company only to find out that the truck I reserved was not available. I called Penske that morning, (spoke to Vinny- who was great!!) and he made the entire process super easy and fast. I would highly recommend Penske (and Vinny)
Had great experience at Enterprise, got me in quick and out quick. I was worried that me flying out at 5:00 AM would be a problem but they were open 24 hrs. I got mid sized SUV car was clean and maintained well but the Jeep Patriot does not have a lot of power to get out of someone's way. Thanks guys & gals at Enterprise