The car it elf wa nice, but a \"full ize\" mean a Ford Fu ion. We were in Reno, driving to Lake Tahoe, where we needed chain on our tire after the fir t day becau e we got hit with a blizzard. However, you can't put chain on a Ford Fu ion according to our re earch due ...moreto the ize of the Fu ion' wheel well. We were unable to drive the rental car all week due to the 2-wheel drive vehicle which wa not equipped for the terrain. It' meant for city driving. There were a few tain in the vehicle, but it wa in okay condition ae thetically. 15 minute after we drove off from the rental car pick-up, the check-engine light came on. Luckily becau e we couldn't drive it much in the now/icy terrain, we didn't worry too much about it. We eventually had to pay $330 ju t for the wrecker to tow u off the mountain becau e our rental would not afely drive on the icy road and we had to get back to Reno for our flight. The car overall would have been decent for city driving, but I wi h Alamo would have mentioned the chain-requirement that Reno/Tahoe ha before we drove off into a very cary week.view less
Everyone wa plea ant & helpful. It i very annoying, however, NOT to get the car one re erve . Mo t of the car available to any car rental company are di appointing o I alway pick the lea t offen ive auto. To find out that it i not available really irk me
Great cu tomer ervice. Off the plane and into a clean vehicle in le than 5 minute .