“I brought in my laptops hard drive which was nearly fried. I had all my photos, music, and documents on it and my father (who usually fixes my computer issues) couldn't even find a way to get in and back it up. Once he decided we've hit rock bottom, we left my hard drive with ClickAway to see what they could do for us. They offered us a free diagnostic to see if they could even recover the data. The next day, we got a call saying that it was unreadable and they had to try a few things to see if they can recover it. The chances were slim to none. At this point, I was convinced that all my files were gone forever but I still had my fingers secretly crossed. The next day, we got a call saying that they were actually able to recover my data and that I should come in with a hard drive (since I had one) so they transfer it back to me. I am very impressed by how professional, efficient, and hardworking they are. They literally tried everything they possibly could to save my information, even though the chances were less than slim and my hard drive was on the brink of death (it permanently died an hour after they were done!!). I really can't thank these guys enough for their services. I will recommend them to everyone I know and will be back in the future!”
104 De Anza BlvdSan Mateo, CA 94402
159 South B St.San Mateo, CA 94401
104 De Anza Blvd,San Mateo, CA 94402
1097 B StHayward, CA 94541
My PC failed the day before I planned to transfer the data from XP to a new computer running Windows 7. A friend had used the services of ClickAway…
I have worked in Silicon Valley for a long time. A couple of years ago a relative gave my wife an obsolete, but still functional Dell laptop with a defective internal DVD drive. I went into the store on my lunch hour, looking to purchase a replacement DVD drive that I could install myself, and was told they didn't have any new internal DVD drives that were a direct replacment. As I was about to leave, the PC technician said, "wait one second, let me check in back". He went in back and returned with a dead Dell laptop that was a different model then mine, and pulled out the DVD drive and put in my wife's laptop and it worked fine. I ask "how much" and said "free, were going to recycle this dead laptop anyway". Nice, thank you for this professional courtesy. If you treat all your customers this well I think you will be in business a long time.