How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
in may, 2010, i wa going down to jack onville, 220 mile away, to ee my cou in and to look at a 2005 mercury in which i wa intere ted. i needed a good unbia ed expert opinion on the condition of thi car, o i coured the internet and came up with dealer diagno tic. i ma...morede an appointment with the owner. when i drove up, he wa ju t about ready for me. they te t drove the car, looked at EVERYTHING under the hood (and i cho e to have an electronic analy i performed), and they even looked at the cha i and body. after a mo t thorough in pection, they gave the car a "thumb up" with a warning that the rear wheel bearing , a problem with that year model, were tarting to make noi e. i bought the car with confidence! becau e i only had one key, they later arranged for me to meet their "auto key man" on the premi e a couple month later on my next trip down to make me a couple more key . i have a '98 buick le abre, 3.8, with the GM brainchild PLASTIC PLENUM - and have already replaced it twice! i u pected another imminent replacement after i lo t a lot of coolant on a night trip in augu t, 2010, which turned out to be the re ult of the bottom radiator ho e eparating from the radiator. i wa now in a quandry: only radiator ho e or radiator ho e AND plenum problem? my olution: DEALER DIAGNOSTIC ... i emailed the owner telling him about my dilemma. he graciou ly agreed to "check it out" the next time wa down if i called him. i emailed him the fir t week in october and made the arrangement . i called an hour prior to my arrival, and although the owner wa on vacation, i wa a ured that i would be well taken care of. 23 minute after i exited !-95 on pecan park road, i merged back on to I-95 with complete knowledge that i did not have a plenum problem ba ed on the oil con i tency and the re ervoir level, which i did not touch ince completely refilling it after the augu t ho e eparation. i wa al o "complimented" on not u ing the GM tock coolant when i replaced the plenum becau e of the terrible interaction between the coolant propertie and the pla tic plenum and plenum ga ket . i wa cautioned that although i had the "right" coolant now, the intake manifold ga ket may, in the future, need a look becau e of it expo ure to GM' "magic coolant". needle to ay, it i quite ettling to know that "i have a friend" in the auto diagno tic bu ine . you'd better believe that i'll gladly make the three-hour drive if my car will po ibly make it! oh, yeah ... if it doe n't, i under tand that they DO offer tow ervice. the ervice at dealer diagno tic i excellent, their experti e i phenomenal, and the peace of mind i pricele !view less
thi i truly the mo t hone t bu ine practice i have ever run acro . I had ju t bought a u ed truck and took it in to have a bit of a himmy looked at. being a woman, i fully expected them to treat me like other bu ine e ha in the pa t, a if i didn't know anything, a...morend then try to ell me tuff i didn't need. not only did they not do that, they al o pointed out that i did not need thing done that i fully thought i did. the lead mechanic, dave, ha got to be the mo t hone t mechanic i have ever run acro , and the owner are kind, compa ionate, and care more about the cu tomer than making a profit. and when i went there, they did not know that i u ed to be a truck driver, owner/operator, and know a little more than the average female. but they did not treat me a like a typical hop and try to pull the wool over my eye to ell me tuff i didn't need. they are an increditble bu ine in the e time of o many bu ine e trying to rook omeone ju t to make a buck. and of cour e, i would tru t that mechanic dave with any equipment that i have. he really i the mo t awe ome mechanic i have ever run acro , whether emi truck or pickup truck, but to give you an idea of hi experti e, the truck i ju t bought la t week wa a GMC ierra 3500 dually longbed with a duramax die el engine and alli on tran mi ion. awe ome truck, but even more awe ome people to deal with when you buy a u ed truck!!!!! view less
We houldn't judge the whole place and wrong it bc of per onal i ue with omebody at thi place , and we houldn't tart badmouth the whole proce and advi e the people not to go to there becau e of per onal experience or bc we did not get what we wanted during our vi it w...morehether our reque t wa legitimate or not. I will hare my recent experience with thi place. I purcha ed 05 Mit ubi hi Endeavor it my fir t time owning Mit ubi hi. after doing tune up at ome place it tarted throwing a mi fire code . I went to city mit ubi hi the ervice advi or there hi name Charlie wa under tanding to the problem. dropped the car off he advi ed me to change the coil pack , then he found out that the Intake manifold leaking too and he found out that the da hboard wa tampered by the previou owner to hide the engine light from coming on. he tried to call the warranty company to fix the e tuff but they wouldn't pay him to repair it. becau e I told him I am broke right now and I cant afford to pay for repair. the e diagno tic were done in 3 vi it and one of the vi it he had to rent a car for me to go to work. Believe it or not he didn't charge me nothing even not for the rental car. I paid him ZERO. o I don't think it a bad a the review ay, becau e am ure there are ome cu tomer who were happy but unfortunately we don't hare ju t the negative . Hope that help . Thank view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.