I actually bank at the east Dallas location on Garland Road and it is the most service oriented bank you can find. They make you feel like family. SO glad I never switched before they took over from Citizens Bank.
card was stolen and they quickly caught on to activity, notified me, killed the card and covered every expense - reversing them immediately. flawless customer service and ease during what could have been a nightmare.
This branch of Wachovia is always ready to answer questions and help in any way that they can. The people are friendly and knowledgeable. It is a pleasure to do business with them!