We moved to Fischer after 20 years in San Antonio and were very concerned that we would not find a vet as caring as our current one. When one of our cats reacted poorly to the stress of the move, we took him to the Bulverde Animal Hospital and were very pleased to find a very caring staff and understanding Dr. Kothman who gave us some good advice on how to keep him calm after treating him for a urinary tract infection. Recently, we became very alarmed when a cyst on his back broke open and called to get an appointment. They got us in right away with Dr. Bunting who removed the cyst the same afternoon, and he's doing fine. Our animals are their animals; they make sure you understand what the treatment will be and the cost and answer all of your questions beforehand. Great people all around!
I've brought our sick dog in twice and have worked with both Dr. Koffman and Dr. Bunting. Both were just fantastic and went beyond my expectations. The even followed up a few days later to see how our dog was doing. They both took time in explaining everything to me in detail which I thought was impressive in this day and age.. The top notch staff was very helpful and courteous. Also, I'm very impressed with the early and late hours. It makes us feel like we are in good hands with this company.
The service and staff were just outstanding. Their slogan "where pets are family" made my wife and my self very relieved. Even our totally anti-social cat seemed comfortable with the staff.