I also had a problem with my lcd display after it was repaired by them, however upon calling the store the manager, they were eager to fix it for free. when i asked what had happened they assured me that it was only a defective part and that their warranty would cover it. i brought it in and about 45 minutes later i had a perfect working phone again. I wasn't too happy about making the drive twice but their upbeat service and commitment to make me leave happy has earned them a future repeat customer. i don't know exactly whats wrong with your phone but next time i would call if you have an issue, they took care of me
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Yesterday, I had an experience that reminded me that customer service is not completely dead. I was looking for a certain computer accessory. I called Radio Shack on Lindell Blvd and spoke to a very helpful and knowledgeable employee named Sandra who advised me of the product's availability. Upon arriving at the store, I found the people there friendly and courteous. Sandra quickly located my product and even helped me evaluate it for my needs. I thought she displayed great customer service. Great job!
I took my Iphone 4 in the other day to get the screen replaced. Apple wanted to charge $200! Found these guys on YP and they did it in less than 30 minutes, gave me a new screen and retina display for $100!! It's like brand new now. Don't go to Apple or At&t. These guys are much cheaper and are actually certified to fix Iphones, so they do the same job for like half the price.