How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
Hone t, knowledgeable,fair, and kind. I have been going to R&L for the la t 5 year . Rob care about getting my car back on the road a oon a po ible at a rea onable price. Rob ha al o given me a ride home and picked me up when my car wa ready. He ha never left me tr...moreanded. He ee me in an in tant, o I know when he ay wing by and I'll take a look, I know there' no waiting and hi an wer i hone t, accurate, and knowledgeable. I fir t met Rob after a failed mog check, I drove from car hop to car hop looking for e timate and i wa getting di couraged and fru trated. I know I mu t have looked pathetic when I walked into hi door .. exa perated and de perate. Thi i perfect opportunity to take advantage of a woman driving a car, but he did not! Rob li tened to my problem and a ked me to pop the hood. I began to panic about price becau e of my la t 4 top before him with upward near 80-200 to imply look at my car. Rob aid ju t pop the hood. He looked for a moment aid wait a minute... left and came back. He wiped hi hand off and aid you are good to go.. I aid.. what do I owe you? He aid come back when you need your car repaired. No charge. What other hop were trying to charge me for wa a blown fu e that wa preventing my car from pa ing emi ion . My next vi it to R & L ended after a frantic phone call. I wa on my way to pick my daughter up from chool, I wa in tear . My car topped over in Scott dale for no apparent rea on, and No, it wa n't out of ga . I truggled with a tow fee to Rob' way on the other ide of town or a free tow to omewhere local. I called Rob, I told him I needed my car in the wor t way for daily trip to and from chool and that I wa n't ure if I hould have it towed there or locally... he aid end it over, he'd work with me.. He fixed my car. I gave him what I could on the bill and he wi hed me well. Next vi it wa about a year later.. I needed to get my brake and everal other thing done. I told Rob I had $1000.00 to work with and I know in my heart of heart it wa a whole lot more that wa done to my car but my bill wa only $990.00 I gave him a 100.00 Tip for not dragging me through the ringer... I aw him knock money off my bill and cut corner where po ible. My next trip wa after my car' radiator exploded along ide the road. For 2 week , my car wa overheating. I wa not financially able to do much about the ituation. I topped by autozone and bought thi copper tuff that expanded and filled hole in the radiator. It didn't work at all my car wa till overheating terribly bad and it wa to the point where I wa driving about 30 econd , and waiting for 2 hour for my car to cool... thi went on the whole day one day... I ju t watched my car billow moke and I drove. I called Rob. He aid get it towed don't drive it. I had it towed to hi place. I had been driving on a cracked radiator for everal day po ibly tho e 2 week . He al o found my radiator cap between my radiator and my fan. Rob replaced my radiator inexpen ively and again got me back on the road a king me to call him and not make my own olution to the e problem . **I can be difficult** I recently needed to ee Rob again regarding my emi ion te ting. It wa again a quick fix - I'm hard on fu e - I told Rob when I can afford to get my air conditioner fixed I'll be by to ee him again. He ha my bu ine . Fa t, knowledgeable, fair, kind, and a decent hone t mechanic... he' never left me tranded. Thank Rob for all you do. I appreciate your kindne and hard work.view less
My 2002 Dodge Ram 1500 4X4 (with 180,000 trouble free mile ) decided to uddenly have engine eizure followed by complete failure. I brought it to a local repair hop I had been u ing and they recommended a new engine / rebuild at the tune of about $3500. I decided to che...moreck around and quickly di covered that mo t hop wanted between $3000 - $3800 to get the vehicle back on the road. Some offered a two year limited warranty, ome offered none. I knew I wa going to get it fixed a the truck i in excellent hape and ha erved me well, o it wa much cheaper to fix it then go and try to find another reliable one. Well, I happened upon Ma ter Engine Rebuilding, called and wa told that the vehicle could be up and running in a quick a a week, with a 3 yr. unlimited mile warranty, for around $1500 - $2000 depending on damage. So, I took them up on the free towing and the next day I went down to do the paperwork. I wa urpri ed to learn that they had already removed the engine, a 4.7 EFI V8, and determined the cau e of the problem (3 teel valve eat dropped into the cylinder ). I wa brought back to the hop area where the tech howed me the damaged part , how it wa cau ed and what needed to be done. I wa impre ed with the overall condition of the hop, how clean and neat everything appeared to be, and how the tech tation were et up and organized. There wa no me , clutter or junk. I had a good feeling about thi place. So exactly one week later I get a call, the vehicle i fixed, and for $2000, my truck i now running like it wa brand new. It' hard to imagine that the odometer i at 180K becau e thi baby i running better than it ever did. I would high recommend Ma ter Engine Rebuilding to anyone contemplating needing any major engine overhaul. They are profe ional, organized, provide great ervice and offer the lowe t co t, but give the longe t warranty period. All I can ay i \"Thank you Ma ter Engine for a job well done!\"view less
Thi hop i one of tho e hop that i a diamond in the rough... I have 4 vehicle and been to plenty of hop around town and been crewed by them all. I got a recommendation from a friend to top here @ Dean Auto, I live in chandler it a 20 min drive to thi hop o IMO...more I drive out of my way to go here. I recently purcha ed an old Blazer that wa running ju t not well and ended up tranding me out in Peoria, I called up Dean hop he arranged a tow and within 35 minute I wa hooked up and riding in the tow truck to Dean . When I arrived they had what I needed which wa FREE WIFI to work in the lobby while I waited to hear the diagno i of my vehicle. Within 20 minute the manager walked out and explained that my di tributor rotor had come apart and handed me my key and aid you are all fixed up. I had expected to be there ALL day but I wa back on the road again and made it to where I needed to go. I wa o accu tomed to itting in the waiting room for HOURS and then getting lammed with a $1,000+ bill, with the tow & the fix I walked out for only $125. I have ince u ed thi hop a my ole automotive hop. I have been their cu tomer for nearly 5 year with imiliar experience everytime I go, when it goe it they do a thorough in pection and can explain in regular people term what wrong with my car. I have now 4 vehicle and all 4 go to Dean when I have problem . I wi h hop wa clo er to my home but for me it i WELL WORTH the drive to receive thi ervice and repair work. To thi day I have not had 1 ingle problem with any repair they have done, which wa common place before I began going to dean . Heck thi hop even give me a ride to work if I need it. Thi hop i A+view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.