How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
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Hi! I've been going to McCurley' for year . What impre ed me the mo t wa that I went there one day becau e my brake were queaking. Bud, the lead mechanic at McCurley' , pulled all of my tire to thoroughly in pect. He told me all of my brake were ju t fine. Now, b...moreeing a woman he/they could have taken me to the cleaner and told me I needed front brake , rear brake or brake all around, but in tead he told me everything wa ju t fine! I wa old at that point and have been going back ever ince. All of the guy there appear to be the ame way-hone t, profe ional, detailed, and generally have your be t intere t at heart. Since then I had another problem; my car wa making a roaring noi e coming from the rear. I took my car in and Bud thought it may be the bearing . At the ame time he noticed that my rear driver ide tire wa wearing uneven. He took my car for a ride and aid it might be the bearing, but at the ame time aid it may ju t be that tire. I aid ok, let me think about thi , thinking that it wa probably omething expen ive like the bearing, which for a Toyota Rav4 i very expen ive ju t for the part. I had moved far away (50 mile ) and wanted to get a mechanic on my ide of town that I could tru t and build a profe ional relation hip with. I took my car to a place in Lawrenceville and he too noticed the tire, took my car out for a te t drive and aid it i probably the bearing on the pa enger ide-rear, and it eemed like that wa where mo t of the noi e wa coming from, but really hard to tell. He never again mentioned the tire. I told him to go ahead and fix the bearing. When I called to check on the car, he had it fixed and aid I hould really replace the rear hock ( omething Bud didn't mention when I a ked him how they and the re t of the car looked underneath and around the wheel , hmmm), I told him to go ahead and replace them too. I wa o happy to get my 'like new' and afe car back. While I wa driving along I noticed my car i making the ame roaring noi e!!!! Oh My God!!!!! $700.00 later ( hock , bearing, rental car for 2 day ) and the ame noi e! I called the guy and he aid the noi e may be coming from the other rear wheel bearing and that I probably would be wa ting money replacing it. He aid I could bring it back in to make ure that everything wa ok on the work that they did. I a ked what he thought about the unevenly worn tire and he aid that' a po ibility. (I'm thinking, why didn't he check that out fir t!) I took my car back to Bud and he broke out the Doctor tool . He took a crew driver and held the tip end to the bearing and the handle end to hi ear while another mechanic pun the wheel; they did thi on both rear wheel . He found no trouble what o ever in either bearing and confirmed that the rear pa enger bearing had actually been replaced ( I wa tarting to wonder if the work wa even completed). He aid it' probably the tire! I went home, ince I have tool too and wapped the bad tire out for the pare, took her for a ride-Noi e ALL Gone!!! Went back the next day, bought a et of tire and I'm living happily ever after! Sad about the 700.00, but I do believe in Karma. Bottom Line: If you want folk you can tru t-GO TO MCCURLEY'S SHELL and a k for Bud! Thank Bud, Thank McCurley' Shell, I'll Be Back For Sure-Alway ! Thi wa partially my fault, thinking that it wouldn't be omething a imple a 1 tire and al o trying to get a new convenient mechanic on my new ide of town. RJ view less
I tarted going to Larry John on' Buckhead Auto Center over a couple of year ago when I wa in graduate chool and on a tight budget. I needed to find a mechanic who would not overcharge me, o I did my re earch and read review for different mechanic in Atlanta. My m...moreo t recent experience only affirmed my high opinion of Larry and Buckhead Auto: A tree fell on my car (crazy, I know), and I drove it to the mechanic clo e t to my hou e for fear it would not make it any farther. That mechanic gave me a quote that wa well out ide of my budget. I called Buckhead Auto for advice, and they gave me a much more affordable quote. I got my vehicle to Buckhead Auto, although I got lo t along the way a they have moved location . Hiram tayed on the phone with me to direct me there, and he wa kind enough to come tand on Peachtree Road and wave o I would ee where the new hop location wa . Jo h, one of the mechanic , immediately came out to a e my car and peak with me about what had happened. I poke with Larry on the phone a few day later, and he advi ed me that becau e of the high mileage on my car, how old it wa , and the damage done by the tree, that I hould con ider getting a new car. He of cour e would be happy to fix my car if that i what I wanted, but he told me if I were hi niece, he would advi e me to get a newer, afer car. He an wered my que tion , offered advice, and kept my car there for a week and half while I thought out all of my option . He could have made a lot of money off of me by fixing my car, but in tead he wa hone t. I followed hi advice, and I traded in what wa left of my old for a new car. De pite the time the pent a e ing my vehicle and the time he pent advi ing me, Larry did not charge me for anything. I feel confident and afe in my new vehicle, and I am glad I already know what mechanic I will go to with it! Larry Buckhead Auto Center i not a place where you feel pampered or get to it in a luxury waiting area, but it i a place where you will get the be t rate and will be treated with hone ty. If you want an hone t mechanic, go here!view less
I have had numerou ervice done at thi Pep Boy location and have had nothing but an amazing experience. Although I often vi it Pep Boy for routine oil change , I've al o taken both a Toyota Carolla and Infiniti there for ome major ervice work. My Carolla wa leaking o...moreil pretty badly and both the manager, Jo e, and Paul, explained (in detail) what wa cau ing the leak. I al o had my Infiniti towed there after it had overheated. The next day I got a phone call about what wa wrong; e entially I needed a new radiator coil. When I went in to pick up the car, they howed me the defective coil and explained why it needed to be repaired. I got a brief auto le on and had every que tion thoroughly an wered. Becau e the repair wa pretty co tly, they gave me a 10% off coupon which helped reduce the co t. Simply put: I highly recommend thi place. The mechanic are alway friendly and hone t, and Jo e goe out of hi way to provide amazing cu tomer ervice. Not knowing very much about car , I appreciate that I can go to thi Pep Boy and not have to worry about di hone t mechanic or repair I don't need. Five tar .view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.