Great Service, Integrity, and Respect. Frank treats you like you are family. On one of my visits to pick up a pair of glasses, Frank was finishing up with a client and I overheard her say that she was tired and wasn't feeling well. Frank spoke to her with the utmost kindness, put an arm around her and walked her to her car. You just don't see this kind of human connection in larger, corporate business establishments, where numbers are the primary focus rather than having a caring personal relationship with each individual client. Frank does not try to over-sell or convince you to buy expensive products. He allows you to pick a product based on your individual needs and budget. I never felt forced into buying more than I wanted. Franks has superior knowledge regarding glasses, contact lenses, and eye health in general. He answered all of my questions with confidence and clarity. He explained to me why certain lenses and frames were more expensive than others and encouraged me to buy what I felt comfortable with. I never felt pushed or rushed. It was as if I was having great conversation with a good friend. I was impressed with the awesome collection of designer glasses. Frank has a superior sense of class and style, which is reflected in the products that he carries. I love my glasses and have no qualms about spending extra money for superb quality products and service. Frank gave me a nice discount on frames and had each pair of glasses ready in a timely fashion. Bottom Line: I have a lot of respect for Frank and trust him completely. I will gladly continue to do business with eye to eye optical. Thanks so much!
3750 Delaware Ave Kenmore, Ny, 14217Buffalo, NY 14217
From Business: Buffalo Eye Center provides a broad range of services that enables us to care for your eyes from start to finish. We take pride in offering trusted eye care in a re…
Eye to Eye Optical has been in business for a very long time. I can remember going to Frank Senia for my eyeglasses when I was a little kid. I’m now in my mid 30s and when it comes time to make a choice I trust Eye to Eye Optical and Frank Senia to give me perfect vision. The eye doctor on staff is an older gentleman. He is extremely kind, witty, and well trained. He takes his time to make sure your eye exam was done correctly. You really feel like you got your moneys worth after getting your eyes checked with the on-call doctor. After the exam is over Frank will spend time 1on1 with each customer making sure they get the right fit. He was extremely patient with me and spent over an hour helping me pick out just the right frames. Once the order is placed it took just 3 days to get my new glasses in. Frank fit me and made sure everything was just right. He then has you double check the new lenses against the eye chart. I spent about an hour discussing care, options, upgrades, etc, and Frank was kind enough to take the time to make sure I left with all of my questions answered. If for some reason your questions are not answered you can pretty much reach him 24 hrs a day, just give the number a call and be surprised when he actually answers the forwarded call at 9PM. Before leaving the shop Frank spent time explaining to me all of the costs included. He explains things in multiple ways so that no matter where my mind is at that day I will always leave fully understanding what I paid for. I honestly have not seen this well in years. I can not thank Frank enough.
This owner went above and beyond to explain to me why the glasses I got somewhere else actually made it more difficult to see. Frank helped me to pick out the correct glasses and I can finally see again!!!!! He was able to complete my glasses in two days thank goodness. If you had difficulties with your glasses and getting the correct lenses I suggest you go here. I asked so many questions and Frank spent alot of time helping me. He knows his stuff and was really able to get me what I needed. He also had a great attitude unlike the las tplace I went. My friend recommended him and I'm really glad I came here. My cousin has an appointment with him next week and I know she will be happy. I wil never go anywhere else!! Thanks alot Frank!!!!