How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
2615 Keystone AveSanta Clara, CA 95051
From Business: AAA Car Care Plus is wholly owned and operated by AAA, so you get the same commitment to service here that you�۪d get at a local AAA branch for auto repair. Exclusi…
931 Commercial StSan Jose, CA 95112
they dont have transmissions anymore. i called them once and the guy on the phone was helpful and gave me a few other numbers to call. they got a 5 …
1345 San Pablo AveBerkeley, CA 94702
From Business: Baroo has over 40+ years experience working on english & european cars. He is probably the only automotive technician in the bay area who knows how to work on vinta…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
I’ve been going to A+ Japane e for about 2 yr at the time of thi review, and have had ervice ranging from an oil change to replacing the timing chain and other major ervice performed on my 2005 Pathfinder. I purpo ely waited to provide a review to them (or any other e...morervice vendor) until I have dealt with them more than 2-3 time , a that’ when their true color eem to reveal them elve . The fir t couple of vi it to any bu ine can alway be great (or even awful) and kew the true quality of a bu ine . Additionally, I’ve been dealing with Ju tin, pecifically, even prior to hi move to A+ from Boardwalk Ni an and it wa a plea ant urpri e to find him there when I fir t decided to try A+. Recently, I took my Pathfinder in to take advantage of a Fall pecial which included an oil change, tire rotation, etc. etc. About a week later, I called Ju tin at A+ to expre my di ati faction about my mo t recent vi it who immediately wanted to make thing right. Without getting into detail , Ju tin heard me out and didn’t try to ju tify anything that I wa up et about; he genuinely expre ed under tanding and a de ire to retain my bu ine . With my truck at almo t 100k mile , I brought it back in to have work done that wa recommended by their mechanic (no kidding – the e guy are good, too), Ju tin and the mechanic walked me through what and WHY they recommended the work by vi ually howing me and educating me along the way. They taught and empowered me to make an educated deci ion ver u a blind, emotionally reluctant deci ion to have the work done. Al o, in prior ervice vi it with them, they have actually taken numerou photo of the area of the vehicle that required ervice and emailed them to me while I wa at work o that I could ee what wa going on. Thi wa unheard of and really impre ed me. After the walk through, I wa more than happy to have the work done (new front brake , replacing front/rear differential fluid , and variou other fluid , new park plug , and more), and not only did they do another really quality job, they even bent over backward and provided me with an overnight rental car on their dime without me even having to a k for it. Now thi wa true cu tomer ervice and a cla move on their part. They didn’t have to do that. It made me feel like they recognized my patronage in the pa t and that they really did want to keep my bu ine and were willing to do whatever it took to make up for a poor experience after having e tabli hed a good relation hip with their hop. I picked up my Pathfinder the next day after work and it wa cleaned up and running well. Ju tin al o informed me that they cho e to u e an upgraded quality part at no additional charge to me. Bu ine e can and will lip and/or make mi take occa ionally, and it’ great to ee that when A+ doe , they are not above apologizing and willing to go rea onable length to make thing right. Becau e of their demon tration to committing to good cu tomer ervice, I will continue to upport, promote, and bring my vehicle with A+ Japane e Auto Repair. If you’re tired of bouncing from garage to garage, or even dealer hip and their outrage price , take your vehicle to A+. Hat off to Ju tin and the management/owner .view less
I will ay it again thi Smog Service Station i definitely worthy of repeat bu ine . I found the ervice at thi Station to be HONEST, RELIABLE and FRIENDLY. Thi day and age value like thi hould be highly acknowledged. In my PAST experience I have had part tolen, ...morecompletely removed from my vehicle only to tell me ome di hone t bogu tory of further ervice required for my vehicle to pa mog. I have had in the pa t experienced the re ult of having part removed from my vehicle only to drive away with my car ounding like it i a die el truck in tead of a compact car, ho e mi ing, my oil filter replaced with a ma hed overly u ed and filthy filter of which wa the wrong brand for the car.The anxiety that come flooding in when I receive a DMV renewal notice with the in truction to get the Smog Check done have now been alleviated. There i nothing wor e to experience than di hone ty over car repair , and or ervice if done in a manner to force you to have to pay much much more. Thi ha happened way too many time . So I peak from experience when I ay IT IS WONDERFUL TO FIND A SERVICE STATION THAT YOU CAN TRUST AND FEEL GREAT REPORTING TO EVERYONE THAT YOU CAN SAFELY BRING YOUR CAR TO THIS SMOG X-PRESS STATION. The Technician who erviced my car wa Le Nguy- hope I pelled your name correctly. Thank you for uch a great ervice and for your friendly and hone t manner. I have aved your bu ine card and intend to vi it your Station again in the future. Thank you very much VERY SATISFIED CUSTOMER!!!!!! view less
Finding a mechanic you can completely tru t i a rare thing. I came here ba ed on the review of member of the San Carlo mother club, fir t to get my brake fixed and to deal with a chirpy ound coming from my engine. They fixed the brake that needed it, didn't me wi...moreth the one they aid could go another 10k mile , and fixed the chirping problem for free. Next, my wife' car' oxygen en or crapped out (conveyed to u a a cryptic yellow light on the di play). A+ Japane e Auto diagno ed the problem, but then told u to go to the dealer hip to fix it ince it wa under warranty and we could get it done for free. Wow. Finally, my car wa making a grindy noi e (they actually wrote it down in the prelim eval a 'Cu tomer de cribe noi e a RRRrrrr') o I took it down to A+ Japane e Auto and it wa fixed half a day later. The thing I love about A+ Japane e Auto i that they have your intere t in mind when they recommend work. They'll tell you what need to be done now, what can wait and can even triage work if you can't afford everything. If you go that route, they'll offer to try and fix your emi broken part in tead of ju t replacing them to ave you money. I never got that predatory e tabli hment vibe here like I do with ome other place like the dealer hip where they ju t eem to do random extra work to make more money, and that' what really matter with a mechanic view less
An auto repair professional - or mechanic - is an expert at finding, evaluating and fixing a wide range of automobile problems. Mechanics are asked to quickly diagnose vehicle issues, ranging from the exterior look of a car, motorcycle, van or truck, all the way to interior problems with the engine, brakes, mufflers, gears, or anything else that may be in need of repair. Once he or she evaluates the situation, an auto repair professional will provide you with a quote, or the expected amount of money it will take to fix the problem, along with a timeframe of how long the process will take. Depending on the severity of the vehicle's issues, the time-frame of a mechanic's work can vary. Some repairs can be done instantaneously, while others involve ordering specific parts and materials, meaning they can take hours, days or even weeks before the car is completely fixed.
Auto repair professionals are typically educated through training programs and specialty schools, learning about the different ways vehicles are constructed, damaged and ultimately repaired. There are multiple subjects covered in these programs, including auto repair and maintenance, restoration of damaged parts, collision repair and electronics. Some mechanics have a wide base of knowledge for a great number of makes and models of vehicles. Others are specialized, with a concentration on just one type or brand of automobile.
Many mechanics work out of shops with other automotive experts called body shops or garages. These businesses vary in how they are owned and operated. Some are connected to auto dealerships or large auto parts stores. This type of garage is very popular, especially for vehicle owners who have a warranty on their automobile. Depending on the terms of the contract, you may be entitled to a discount through the dealer for repairs and checkups on the vehicle.
However, many auto repair businesses are operated independently of a car manufacturer or specific brand. From large chains to neighborhood-based garages, these locations are often certified by a manufacturer to perform work within a warranty or make repairs if a company recalls a product. An independent business can also earn certification through programs sponsored by a manufacturer, meaning it is licensed to sell products and make repairs on specific vehicles. Independent auto repair businesses have a reputation as being more focused on customer service than larger, dealer-backed garages.
For car owners who need a repair on their vehicle, determining the best auto repair professional to use can be an intimidating task. There are several concerns out there in terms of mechanics who overcharged unsuspecting customers or billed people for items that don't require fixing. Understanding how you can find a reliable mechanic, what issues require professional auto repair services and how you can fix some of your own car problems are all important parts of vehicle ownership.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.