I cannot believe places like Cicotti's still exist in the world. These guy's were absolutely Sterling in their service and quality. Tom (the owner) helped me design the perfect engagement ring, and the thing is it wasn't some big fancy ring - simple, elegant and perfect. Tom will work with you on the price, the band, the prongs that hold the stone - whatever you want, he will make happen. The shop is like an escape to simpler times; very old school, like Manhattan circa 1930 - you look up and see masters of their craft making pieces that will last a lifetime. There is very little in the display cases they do have, which I want to stress because you don't go there to pick out a generic ring, or a bracelet or a necklace - you have one crafted for you. When you're done, you will have a piece that is one of a kind. A piece that so much time and care was put into. What else can I say - absolutely Sterling. Go talk to Tom. You'll be glad you did. 10/10
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Tom Cicotti and his family owned Cicotti's Jewel Case is a gem in Scranton, PA. I recently purchased an engagement ring. From the moment I started it was a very pleasant, non-threatening, wonderful experience. He took his time listening to my needs and selectively added his expertise without making me feel as if I was choosing a ring of his liking. His attention to details and dedication to "my ring" truly made it a personal experience that I would recommend to all guys looking for that perfect ring for their special someone. Other jewlers pushed me to bigger sizes but poorer quality. Tom was able to find me the perfect blend of quality, size, clairty, and that personal touch that made my ring unique. I can go on and on praising his store but the best way to find out what i'm talking about is to find out yourself. You will walk away with a wonderful experience and a product that you and your loved ones will cherish. -NS
The experience we had at Ciccotti’s shopping for an engagement ring was a pleasure, especially after dealing with the high pressure salesmen from the other stores. Tom made us feel like family and listened to what we had in mind. He explained all of our options at different price points. We are from out of town and ended up deciding on the ring based on the information Tom gave us and from what our family in town told us after seeing the diamond. The first time we saw the ring was they day we picked it up. We put our trust in Tom and he delivered even more than we expected. We had a great experience and will return. If you don’t like the though of shopping for jewelry, for fear of putting your trust in jeweler you don’t know, Ciccotti’s is worth checking out.