I think this place is wonderful! I've been reading other reviews, and many people have written that the auto inventory is located in inconvenient places for test driving purposes, ie, some are stored inside the building similar to a parking garage. You have to wait for the salesperson to drive the car down to you, but so what? It literally took a max of 3 minutes for our salesperson to bring down several cars for us to test drive. AND, by keeping many of the cars indoors, keeps them cool and clear of sun damage. I purchased a car from them in June 2014, and was happy to have each car I test drove cool from being inside, as the temps outside were over 100 degrees. I didn't intend to purchase anything the day I went, only to browse and see what they had. However, a used 2012 Mercedes in mint condition won me over. The transaction was seamless. I traded my 10 yr old BMW 325 CI on the spot, and was out of there in less than an hour. Salesperson Ryan, and sales manager Lee were so easy going. No slick talk...just facts. I recommend this dealership to anyone looking for a higher end vehicle. They have several more makes than just BMW's and Mercedes. It's worth a look!!!
Recently purchased a car at Certified Benz & Beemer. I dealt with professional sales person Jeff Hallenbeck and have to say he and the dealership were a pleasure to deal with. In this case I did most everything online prior to visiting any dealership. I had a car to trade or sell myself, told Jeff what I wanted for my trade and expressed an interest in a car they had for sale on their lot. Jeff & Benz & Beemer agreed to the price I wanted for my trade-in car and the price of the car I wanted to purchase from them over the phone. When I showed up to make the deal the next day I was expecting the games to start with my trade and purchase. Well, nothing changed from what we had discussed over the phone and we made the deal, which was painless, the service was very professional, and all parties were happy. I highly recommend Jeff Hallenbeck at Certified Benz & Beemer if you are in the market for car. Thanks Jeff for a pleasurable and professional experience. Mike
The did the work okay, as far as I know, but dealing with them was a bit of a hassle. But, when a home inspector claimed there was a problem with the a/c, I called them back as they had just serviced the units. Higgenbotham stood behind their work, sent a guy out free of charge to recheck, and left us with the paperwork to give to the buyer of our home to show that the inspector was incorrect. That's something MORE businesses should do.
The staff at Certified Benz and Beemer were great with me. The service department found items that are covered under warranty that I didn't even think to ask about. A mechanic even came out to my house when I was living in Queen Creek to repair my car so I wouldn't have to pay to tow it to them! They have been quick to help me and sold me a car I love. Highly recommended!
Mr. Jims brings experience, quality lending, and 5-star customer service to the forefront. Everyone should check them out -- regardless of what situation you're in while looking for a new vehicle! Also: if you see this, what up Teresa!!!!
I have a BK and 2 REPO and Maiwan got me a new car with only 500 down. My family and I are greatful for the experience we had this time around buying a car.
Best place to get used cars in the phoenix scottsdale area. Great selection of used trucks for sale too!
Maiwan did an outstanding JOB! Thanks for the NEW START AT LIFE