Multiple issues with this establishment. You can tell the employees are just working a day and not loving their jobs. Multiple pools and numerous activities except they close pools early due to private functions and close off seating areas so you cannot listen to bands unless you stand. Oversell rooms and the pools do not have enough seating, reserved pool chairs via hotel and people placing towels out on the chairs then going to breakfast, golfing and no chairs for others. yone watching the people. Had to order room service due to all restaurants closing so employees could assist with private function. Room service, which took over an hour to arrive and food was cold. Several items forgotten and a return visit was needed X 2. I would not recommend the Fairmont Princess for travel plans. Absolutely do not waste your money on their scam for "Gold membership", we got the membership which set us to a quieter area (good) but farther from pools, restaurants, and activities. A big scam!