Seven Ways to Get Your Family Into Back-to-School Mode »
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
4725 N Scottsdale RdScottsdale, AZ 85251
From Business: Mercedes-Benz of Scottsdale is the original and largestl Mercedes-Benz dealer in Arizona and we are located near the intersection of Scottsdale Road & Camelback. Sa…
7950 E Thomas RdScottsdale, AZ 85251
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for infor…
8128 E Indian School RdScottsdale, AZ 85251
From Business: Marshall’s Service Center is conveniently located in Scottsdale and has been helping drivers keep their vehicles on the road from the same location since 1993. We o…
Get ready for back to school while you have the time to do it. From shopping and haircuts to dentists and auto repairs.
Oil change prices vary among professionals, but it's easy to do this task yourself. Find out all the information you need to properly maintain your vehicle.
If you see your airbag light on, there could be an issue that prevents the bags from deploying. Find out what's wrong with your ve…
an you describe your experience? * After researching other cars including the Avalon I was pretty sure I wanted to try my first Toyota. I also wanted to exploe a lease option which I had never done before. Matt my salesperson was very interested in my request for information on both car and lease. Matt indicated they could provide excellent lease terms. Anyway, I got caught up in the process and in a hurry and we agreed on a 60 month rather than the 36 month lease I had envisioned. I then was ushered to the Finance Department and was rushed through the process (which I was OK with) with very little being explained regarding detail of my first lease. A couple of days later I got thinking about the gross amount I would be paying if the lease went to full term and decided to "read" the lease for the first time. I was told in Finance that our credit score was in the 840's and we would be placed with the best company (and lowest interest) ...shouldn't the lease payment go down? I was told for $5 more a month I could extend the warranty coverage to the entire 60 months (why when they knew my intent was to trade-in at 36...but "ignorant Rod" said for $5 a month sure! The my total surprise when reviewing the lease document I had unknowingly signed up or been signed up for a $2000 extended warrant for 60 months. This fact was never mentioned by the Finance Wizard. Unexpectantly I was Contacted by Jason asking about my satisifaction. Obviously I was able to respond that I felt that I was signed up for an expense I didn't want or need. This is when things started to get better and quickly. He asked me to come in an we can straighten this out. Later that afternoon I did visit the dealership and was met by Matt my salesperson fully aware of the issue and escorted me to an empty cubicle. Soon after we were joined by the sales manager, both were very professional and interested in driving customer satisifaction. I explained what I still belive to be true that after applying my credit rating the Finance Wizard saw through lower interest rates the opportunity to asborb the extended warrant and tell me it would only cost $5 more per month. I guess in theory he was accurate but certainly not in the customers interest. Anyway, this is getting way too long and reliving what happened is not letting this get behind me. Matt and the Sale Manager (EJ or something with initials) listened to all this and straightforwardly said Right would fix to problem which they did. Right offered to re-write the contract eliminating the $2K extended or leave the contract the same and remburse the $2 and retain the extended warranty which I still will not need the last two years, not wanting to carry this on I agreed to accept. The issue is closed probably not to everyones satisifaction but I am as satisified as I will be. Right Toyota, the Sales Manager and Matt should all get an A+ for resolving this issue
When working with people such as you it is quite clear to us why Right Honda has been successful and will continue to be. Not having made an appointment, we naively took your time and became your priority. However, at no point did we feel that your plans for the day were more important than us. We immediately recognized that from the time we set foot at the dealership we were made to feel that we were the most important people on the premises.Although we had communicated through the internet we were going to purchase an Odyssey today after all our research, information, and competitive info was collected from the other 7 Honda dealerships, you spent your time with us providing additional information and insight into the vehicle. We would not have been surprised had you applied immediate pressure to us for purchasing from Right Honda. You didn’t know if we were going to cut our time short. You didn’t apply the pressure but found our key concerns and questions, educating us while at the same time building within us a confidence and trust in you, your expertise, and the Honda product. Your lack of pressure was most appreciated. However, ultimately it was your style and demeanor at the “right” pace (no pun intended) that enabled us to stay and complete the deal. Certainly, your willingness to negotiate and tell us you wanted our business played a part in our decisions. But, when it comes down to it, people sell to people and you did it right.Kathie and I were thoroughly impressed with how you kept us informed about what was happening in the process and that you were staying on top of it. Although you may have been involved with other people or responsibilities, we never felt that we were less than number 1 on your list and you were spending an appropriate amount of time making the process as quick as reasonable.Another characteristic where we were impressed was the new car orientation. The Odyssey has numerous features and your ability to go through them with a level of expertise definitely spoke well of Right Honda’s commitment to training its people. We know there is an expert source available. And, if there is that question that sits in the obscure corner, we know that you will research it and help us to the right answer.Each of you made today’s experience something that will have us talking to our family, relatives, and friends.Thank you.
shopping! I love Jake. I hate car buying! It seems to be a process of fast talking and wearing one down. I understand sales and "overcoming objections" but come on. In order to make the sale, I was offered one nice price (although I am certain that no one lost money on this lease). After agreeing to the price, I was asked to accept the same vehicle, but in a different color to get a vehicle off the lot that had been therefor 35 days vs 5 days on the one I had chosen: I agreed. I asked numerous times if my price would be better with a co-signer and was told numerous times that I did not need one. Jason was terrific. He got me a lower payment with my mother as a co-signer (oops). Because I did not have a car to trade in, I needed Jake to follow me home (plus a 3rd car to get Jake back). I got the needed signatures (for the co-signing) and Jake went his way with my paperwork. On Friday morning as we were getting ready to drive to Tucson for a graduation, I discovered that the 35 day old CRX was a 2 wheel drive as opposed to the AWD I had been looking at. I went back to Right Honda and Mike assured me he would make it right, but the price had been based on the 2WD and would go up $15-20 per month. No problem since Jason had already saved me that much with the co-signer. At issue was the time frame: I could not wait around for the paperwork to be completed because I had to get to Tucson for the graduation. No worries, he could have it ready for me Saturday. I was offered a full tank of gas for my trouble and that was very nice. I returned Saturday morning and made the exchange. Again, poor Jake had to follow me to get the co-signers signatures. Jake had shown me so many different vehicles had to waste time off the sales floor for 3 days and he did everything right. He deserves a bonus for his time and effort. Everything is now perfect in my world: I love my CRX -AWD. I just wish it had not taken so many trips to get it done - especially because I really was not looking to buy on Thursday: I really was just looking (a bit timid after being in an accident on October 19th in NY on day 1 of my return trip to AZ. My Honda Fit was totaled.).
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.