South Texas Orthodontics - Schertz
NEW PATIENTS
Primary: Dentist
Sub-Specialty: General
Additional Specialties: Dental Orthodontics
Phone: (210) 878-9016
Phone: (210) 819-5241
Fax: (210) 798-3482
Jackson, Amy B Dds
Dr. James Galles, DDS
http://www.southtexasorthodontics.com
01/21/2012
Talk about close calls, my daughter was mistakenly called back for another patient by the technician (April), who was to perform a procedure on another patient. The April rowdily called my daughter’s name for the procedure. My daughter would not go back with her because she was there to see another technician. It was a good thing that the receptionist at the front stated to this aggressive, strong personality technician that my daughter was not the patient, that it was another child, having the procedure done. The stand-in receptionist said that it was a boy and not a girl with similar first names. My daughter and I looked at one another and ever since than the April treated us like we had done something wrong and recommended that my child’s treatment be extended punishing her for realizing April’s mistake. Watch out, this facility is unpredictable and untrustworthy.
01/21/2012
I strongly suggest avoiding this facility. The orthodontists here are only about getting the patient’s money and could care less about the patient. The staff is dogmatic to its patients. The staff believes that the patients are at the mercy and should not ask question. Once they have taken your money and the braces are in your child’s month, please beware! I should have realized when I saw to other patients return with complaints that I would soon have something to be concerned about. When patients are treated in this manner, it sends a message about the integrity of the organization.
Phone: (210) 658-1778
Address: 3820 Fm 3009 Ste 180, Schertz, TX 78154
3900 FM 3009 Roy Richard Drive, Suite #104, Schertz, TX 78154
5000 Schertz Pkwy, Schertz, TX 78154
5000 Baptist Health Dr Ste 112, Schertz TX, 78154, Schertz, TX 78154
12702 Toepperwein Rd, Live Oak, TX 78233
6051 Fm 3009 Ste 248, Schertz, TX 78154
5000 Schertz Pkwy, Schertz, TX 78154
6051 Fm 3009 Ste 250, Schertz, TX 78154
933 Fm 3009, Schertz, TX 78154
5000 Schertz Pkwy, Schertz, TX 78154
9160 FM 78 Ste 1B, Converse, TX 78109