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Bonaventure Medical Group

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Phone: (847) 985-9396

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Posted: 1/15/2013

Horrable customer service in Addison location

I have been with the dr goldburg, arrias, and Barrino. When they became bonadventure, and change policies that if the dr hasnt seen you for 3 years, even though every record has been sent to them from all other dr's like neurologist's and the such, is a load of crap. They have been NOTHING BUT RUDE and disrespectful people since the change. If my GP, is being updated by my other dr's, there is no reason to have to come in as a NEW patient and pay the premium pricing and doing YOUR schedule to see MY doctor that's been my doctor for years. Stay away from bonadventure medical group!! Every single one I have delt with has been rude. And for you dr's reading this. You need tony the smack down on your staff. I don't give a dang about your policy's that are now in effect. You do not treat your CURRENT patients like crap. Enough is enough. I am currently looking to get my info transferred to another GP and out of this group. The doctors were fine. It's your staff that sucks. And if your staff treats YOUR customers and patients like crap, you can bet your sweet behind we will take out buisness elsewhere like I am doing now!!!


Posted: 6/12/2008


I called 4 times and let the phone ring 40 times every time I called and no one answered EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

claimed iconBusiness Response06/19/2008

I am sorry that the yellow pages has recorded a wrong number for us. I only have control over information we have given them. The correct number is: 847.985.9390. As you may have noticed there are 2 numbers for our address. Unfortunately, one of them is wrong. I truely apologize for your inconvenience this has caused you. I was aware that the yellow pages phone book had the wrong number but, of course, that takes a year to get it right. I have contacted our communications department to see if they can help redirect that wrong number to the correct one when it is dialed. I do thank you for the comment and hope this will be taken care by the "" staff. Please contact me if necessary. Geri Frick, Office Manager.

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Bonaventure Medical Group

25 E Schaumburg RdSchaumburgIL 60194

(847) 985-9390

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Bonaventure Medical Group

25 E Schaumburg RdSchaumburgIL 60194

(847) 985-9390

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