If I could leave zero stars I would. Went here for a birthday lunch with 14 people. Although we had previously made the reservation, there was no record of it. We had even had confirmed it twice, but they still told us we should have called it in. We had to wait 20 minutes to even be seated! Most of us got the buffet. My brother found a metal screw in his food. Disgusting. Upon telling the manager, NOTHING happened to resolve the situation - he offered to give him a free beer, but didn't really appear apologetic at all. God forbid that he had ingested that screw. It was extremely disappointing that the manager did not realize the severity of the situation and almost even laughed it off, instead of offering a discount or some other compensation. We will NEVER come back here, and would advise that others do the same.