Elder Care Homecare Agency

My family utilized Elder Care Homecare Agency to look after our grandfather after he took a bad fall down the stairs. My parents (and I) would have wanted to be there everyday for him, but the team at Elder Care Homecare was truly a blessing to work with.

The entire team was extremely responsive and supportive in the midst of this obviously highly-stressful and worrisome time. Additionally, during one of their nurses’ visits, they informed me of a health issue and rushed him to the ER (while of course, keeping my entire family informed) - which saved my grandfather from worse medical issues.

He’s doing much better and my family really appreciated the Elder Care team’s support for us, and especially for my grandfather. Unequivocally recommended!

My family used Elder Care to help with my grandparents in NY. We live in Chicago, so coordinating the care and finding a trustworthy aide to live with my grandma was difficult. Luckily we were referred to Loren and she took care of everything. My grandmother loved her companion and their team attended doctor's appointments, coordinated medication and everything else that we were not able to do on a daily basis. They were great.

When my 85 year old father was released to his home from rehabilitation after a long hospital stay we were immediately confronted with difficult issues. How did we adjust his physical set up (bed, chair, eating)? How did we manage the medication and home rehab schedule? How to identify what the appropriate aide schedule and qualifications were?
We called Loren Gilberg at eldercare who was recommended by an elder law attorney. She came that day to assess my father's needs re all of the above. Organized the necessary equipment deliveries including hospital bed and oxygen. Supervised the first aides to be hired to be sure they could move him safely. Made sure I connected with the appropriate agencies for his in home rehab. And made us feel that we could in fact manage this difficult though all too common situation. She was completely confident and thorough and followed up as needed. I can recommend her service without hesitation.

My family hired Elder Care to care for my grandfather. We originally hired another home care agency which was ultimately a nightmare. They had over 6 Aide's working at our home and when we asked if we could have only 2-3 cover our grandfather, they basically ignored our request. When we decided to switch we were deciding between Elder Care and one of the large national Home Care Agencies.

Both agencies seemed to provide great Aides that could care for my grandfather, but we decided on Elder Care since they seemed to be more responsive and hands on. They provided us with a phone number to the Director of Patient Services where she was available 24/7. My family really appreciated the continuity and knowing their was one Nurse who was an expert on our grandfather's care that was available(rather than a calling service or having different shifts for nurses at the larger agencies).

Even recently, no one from my family was able to visit my grandfather to put his medication in his medical box due to the snow storm. We immediately called Elder Care and informed them of this issue. Elder Care quickly responded that they would take care of this and that our family should not worry. We figured we would get charged for the home visit by a nurse, but they never charged us. We brought this up the next time we spoke to Loren(the Director of Patient Services), and she responded that her team was happy to help during the emergency and not to worry about it.

Elder Care has done an amazing job with the care for our grandfather. We were extremely surprised by the level of compassion and care they provided after our first experience, but could not be happier with our choice.

Elder Care helped my family when we decided to hire a companion for my grandmother. We wanted to be proactive with her care, so we spoke with a number of friends who had gone through this process for their parents or grandparents. One of our close friends recommended Elder Care.

The Director Loren not only walked us through all the consideration and steps to become more prepared, but also visited my grandmothers home to assess her needs. It was all quite overwhelming, but Loren's expertise and her personal touch made all the difference. She was extremely thorough and made sure to tell us which items were critical, while emphasizing which would improve quality of care and make our lives easier (some items were pricey, so our family had discussions over which investments in her care we would make).

Then Elder Care offered for us to interview the two Aides that they recommended for my grandmother. We loved both of them and appreciated that Elder Care wanted to ensure we were happy before beginning their services.

Elder Care was a pleasure to work with. I highly recommend using Elder Care, but if not, make sure you trust the team in control of your loved one's care. The horror stories out there are frightening!