FedEx does NOT care about their service. They deliver to a wrong address and then claim they didn't do anything wrong! It is up to you to find it!! Don't even bother calling because they don't care. Don't even bother going to their shipping facility, either. They just don't care. They are also rude and appear to resent their customers bothering them especially when they are in a hurry to lock the door and go home. FedEx used to be great a couple of decades ago, now they stink.