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We are new here to Savannah due to a military pcs move, and had been searching for a new grooming facility for our little Moose and Olaf. We are very happy to have found Diva Dogs! We have utilized this business approximately 4 times now, and they are always friendly and do a wonderful job with the "haircuts" our pups receive. They always look and smell fantastic! I have called in the morning, and, rather than schedule an appointment, they have always told me to bring our pups in without hesitation. Even after checking their schedule, they still go out of their way to fit them in, even though they are busy. This business is very accommodating, and it is always clean and does not have the terrible smells some grooming facilities have. We believe in customer service being first priority, and Diva Dogs definitely takes pride in this. Every time I pick up our dogs, they are either playing with them on the floor or our two pups are happily in the front reception area with staff. You can tell they love animals, and the staff there seem to enjoy what they are doing and give time to your pets. My husband picked up our pups with me yesterday, after they took them in at a later time, and the owner and her husband and another staff member had a nice conversation with him regarding his military career, and were genuinely interested in what he does. Very down to earth people, and we are very appreciative that they have welcomed us into Savannah. It is never easy moving due to military orders, and trying to re-establish yourself and your family in a new area. They even took the time to give us information on the surrounding area. Thank you Diva Dogs for making us feel comfortable and providing great services and care to our pups!
My dog Prince Royalty is a regular at Top Dog. He gets groomed there every 2-3 weeks and I am always very satisfied with the service. They always know exactly what to do to him when he comes in. They are the best at what they do, especially Shannon. He always leaves there clean, smelling great and looking his best. I have been using them since they where on Montgomery Crossroads and I followed them to Berwick Place. Prince is a part of our family and I trust Top Dog with him while he's in their care. The grooming salon is clean and the staff is always friendly. Top Dog continue doing the awesome job that you are doing and you will always have my business. Prince Royalty will see you guys on tomorrow at his scheduled appointment time(-:
I would be very cautious when having my dog de-shedded at this facility. Check your dog's back a couple of days after the process. I did and found my dog had a back full of scabs. They are a little rough in their way of doing things. Dogs can't talk and unfortunately a lot of people do not pay attention to the dog's reactions. If you tie a dog up and brush him hard he will flinch or try to move his body. Somebody obviously wasn't paying attention to my dog. He is a very sweet dog and wouldn't hurt anyone and it broke my heart to feel these scabs on him knowing the discomfort he must have felt. Please check your dogs thoroughly after they have been groomed here.