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Business Details

3

years

in Business

Hours:
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Neighborhood:
North Saugus
Categories:
Coffee Shops, Caterers, Restaurants
Other Information:

Cuisines: Caterers, Cafeterias

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04/27/2014

Overall
Dissapointed/Dissatisfied

I've been a "regular" @Pearl St. CAFÈ since the year 2013.Although I love their menu, their BBQ, ribs, calamarie, steak tips, etc, I guess...once you become a "regular", like in my case, they no longer give you the same excellent treatment you originally get! .Last night, I brought a group of 6 people(I had called I'd bring 8-10, but I called prior to coming in for dinner that same night &made them aware of it.I was dissapointed, for it was my friend's 1st time there, and they weren't please w/the service, they waited over 20minutes to order, once they order..we kept trying to get our waitress to bring us extra drinks, food etc, to top it all off, we divided the bill in two, each party giving their tips accordindly.However, I was approched by "Jon" the host, who asked had I not been "totally satisfied", I replied that I was, but yet he asked, if it was so, then why had I tipped so poorly!! OMG, really, I felled as if compromised to tip some more, so I did, but I really didn't want to!!!!

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Pearl Street Cafe

114 BroadwaySaugusMA 01906

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